KMWorld Magazine has named AWD (Automated Work Distributor, recently rebranded HiBPM) as an industry leader and Trend-Setting Product of 2003 among business process management (BPM) vendors in a recent special report.
AWD provides comprehensive BPM, workflow, imaging solutions and customer service solutions to a wide range of industries, including financial services, healthcare, insurance, mortgage banking and video/broadband. AWD is a key product of DST Technologies, Inc.
"The BPM products in our analysis deserve special mention for establishing the industry`s competitive pace," says Hugh McKellar, KMWorld editor-in-chief, who was responsible for the trend-setting report.
"The BPM space now offers unprecedented levels of automation, integration and control for managing and improving business processes and leveraging existing technology investments. Leading BPM products such as AWD distinguish themselves with their flexibility, usability, adoption rate and total cost of ownership."
AWD BPM solutions reduce operating costs while increasing the speed and accuracy of transaction processing and customer service. AWD integrates with existing application systems to create a flexible, enterprise-wide solution, including support for multi-channel customer service, rules-driven processing and business activity monitoring. AWD service models include world-class infrastructure and business process outsourcing (BPO).
"BPM remains the focal point of our research and development efforts, as we support our customers` initiatives for continual process improvement and return on investment," says DSTi South Africa director Marisa Bellini. "With intelligent process automation and management tools, flexible, adapter-based architecture and alternatives for infrastructure and BPO, AWD continues to offer industry-leading BPM technology."
KMWorld included DST and AWD among its "100 Companies that Matter" in March this year, also highlighting the product`s position at the industry`s leading edge.
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With 16 offices and around 1 200 professionals to support its growing client base, DST International provides a comprehensive range of investment management and business process management software solutions to over 600 clients in 55 countries. Its parent company, DST Systems Inc, services nearly 8 000 mutual funds and over 87 million accounts, with 2002 revenues of $2.38 billion and market capitalisation of $4.5 billion.