Managers often find themselves bogged down in the complexities of the Labour Relations Act, when they need to be focused on strategic priorities. Instead of being pro-active, HR managers find themselves having to coach supervisors through disciplinary process.
This leaves both workers and employers in a difficult position. So much time and effort is expended in trying to stay current in terms of legislation that companies are finding it increasingly difficult to develop productivity, or provide the training that can make workers better qualified and more empowered to do their jobs. Instead of managing a workforce, HR managers and their staff are tied up in administration.
Labourworx, from SCS Africa, is an exciting development in the area of applying technology to specific HR issues.
Labourworx is a Web-based labour relations case management tool that allows all stakeholders to take proactive measures, whether it is to institute a disciplinary action or counselling, with the confidence that correct legal and corporate process is being followed.
Managers and supervisors are led through any process step by step, ensuring they can be procedurally correct, and not miss any critical steps that may come back to haunt them. The system sets up, tracks and manages the meetings and any supporting documentation, such as minutes of meetings, to ensure there are proper and adequate records.
Labourworx increases productivity by allowing managers to spend less time with hearings and nuisance issues. It improves decision-making by providing trends in a company's labour relations, again allowing proactive action. The process also ensures a consistent approach across departments and branches. It makes implementation of labour relations a simple systematic process, improving employee relations by removing subjectivity.
Additionally, Labourworx can help to promote a company's image in the market place as a great place to work. By building consistency and fairness and ensuring transparency in the business, staff morale will improve, staff turnover will be lower and employee relations strengthened. Better communication, clearer understanding and faster processing of issues means people can get back to their jobs quickly. Advanced technology ensures details don't fall through the cracks. Through the implementation of Labourworx, employees experience a transparent and consistent process. They have access to labour policy and can view their own disciplinary record online.
Management is enabled and empowered by knowing they are taking correct and appropriate actions. Having a complete overview of the IR environment allows managers to concentrate on productive and constructive programmes and not be overwhelmed by their IR responsibilities. Labourworx therefore enables managers to deliver an optimised contribution of the HR/IR function. In practice, this means fewer cases, leading to reduced costs.
By being consistent and continuously complying with law and best practice procedures, a company will soon gain a reputation as a desirable employer. A positive impact on company ethos will in turn benefit company earnings.
Line managers are enabled to make informed decisions, act consistently and fairly, apply procedures correctly and avoid the stress and cost of inconsistent and unfair practices.
Labourworx offers a user-friendly, wizard-driven experience that removes personal responsibility and emotions from a particular case.
Management can spend more time managing the business and in the process reduce expensive CCMA payouts and consulting fees.
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