PIC Solutions has been selected by The National Commercial Bank to provide a comprehensive turnkey programme of credit and risk training for the bank`s personnel.
The National Commercial Bank, based in Jeddah, Saudi Arabia, is the largest bank in the Middle East, ranked by capitalisation of over SAR 100 billion, and provides a wide range of consumer credit products to its retail banking clientele.
The training programme will include the development of bank-specific credit and risk training modules, exercises, case studies and simulation software that will then be used to train NCB`s managerial personnel over the course of 2003. The plan is that through a `train the trainer` process, the turnkey programme will then be Arabicised and rolled out to the bank`s personnel, based in over 270 branches Kingdom-wide.
Satria Agung Purwanto, Manager of Credit Quality and Control, states: "The National Commercial Bank always put its customers first and foremost, supporting them with a comprehensive range of domestic banking products to meet their needs. In order to support this customer-focused approach, we are investing in a bank-wide training programme, which will significantly increase the breadth and depth of consumer credit and risk expertise among the bank`s personnel. NCB has selected PIC Solutions for this initiative based on their track record of successful assignments with the bank, their Middle East expertise and history of delivering training solutions in the CEMEA region."
Stephen Leonard, Managing Director of PIC Solutions, adds: "This assignment represents a significant investment by NCB in the training and development of their professional staff. In addition, as NCB is committed to the Saudisation process, this programme will go a long way to developing expertise in best practice credit and risk methodologies for the bank`s personnel. This assignment will run for all of 2003 and we are delighted to have been selected by the bank once again. Our personnel have significant experience of working in the Arabian Gulf and we look forward to adding value to NCB`s investment in the training and development of its bank personnel."
PIC Solutions is a specialist consultancy, providing customer management solutions to a wide range of blue-chip clients in the Europe Middle East Africa region. With over 300 years combined experience, PIC Solutions is the largest consumer credit solutions provider based in the Southern Hemisphere.
Our ongoing commitment is to optimise the credit lifecycle of your business.
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