Computer Associates International, Inc (CA) has announced that China`s top Internet portal, 21CN.com, has selected CA`s Unicenter to closely monitor and control its increasingly complex network environment, ensuring the stability of its environment while providing uninterrupted service to a growing customer base.
Launched in 1999, 21CN.com has become well known for its professional, stylish, and innovative online services. The company`s Chinese-language portal, www.21CN.com, which also provides a broad range of professional information and large-scale business services, has experienced exponential growth since the site`s inception. The portal receives an average of 6 million hits daily.
21CN.com selected Unicenter after an extensive evaluation of management solutions to better control its Windows NT and Unix-based computing environment, which was rapidly growing in complexity as its business expanded. From a single Unicenter console, 21CN.com administrators can quickly examine the performance of Web servers and other network devices throughout the enterprise and proactively address issues before customer services are affected.
As a result, 21CN.com has been able to significantly improve customer service levels while decreasing administrative costs.
"Thanks to the centralised and highly automated infrastructure management capabilities provided by Unicenter, we are now able to provide extremely high levels of uninterrupted service to a large base of customers across China," said Hu Wei, vice president, 21CN.com. "At the same time, by enabling us to streamline and centralise our administrative operations, Unicenter significantly reduces the cost of our e-business operations."
"Companies such as 21CN.com want to devote their resources and creative energies to the development, deployment and marketing of innovative online services - not the maintenance of their e-business infrastructure," Cliff Yung, senior vice president, CA Greater China. "By delivering the tools necessary to efficiently and effectively monitor, maintain, and control its critical e-business systems, Unicenter allows 21CN.com to focus on the sustained expansion of its business with full confidence in the reliability and performance of its online services."
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21CN.com is a leading online service provider. The company also provides information and business services, including customised online services. Established in February 1999, 21CN.com has already become one of China`s coveted top ten Internet portals. Its flagship e-mail system provides free e-mail, business e-mail, economical e-mail and enterprise e-mail services to over 12 million registered users. It has also established the brand image as a pioneer in Internet communications services. For more information, visit www.21CN.com.
Computer Associates
Computer Associates International, Inc (NYSE: CA) delivers The Software That Manages eBusiness. CA world-class solutions address all aspects of e-business process management, information management, and infrastructure management in six focus areas: enterprise management, security, storage, e-business transformation and integration, portal and knowledge management, and predictive analysis and visualization. Founded in 1976, CA serves organizations in more than 100 countries, including 99% of the Fortune 500 companies. For more information, please visit http://ca.com.
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