Let your sales staff get on with the job

Issued by Watt Communications & G Watt Design for Softline Enterprise
Johannesburg, 27 Nov 2008

Common sense dictates that it's much cheaper to sell to an existing customer than to find a new one. Logic also dictates that you can only give your customers what they want if you know what that is. While software vendors keep hammering away at the complex customer service nut, Softline Enterprise, a Sage company, continues to bask in the success of its award-winning CRM product, SalesLogix. Here are just some of the reasons it's leading the pack.

* Four easy modules. SalesLogix CRM is made up of sales, marketing, customer services and support modules. With the sales module, for example, sales teams can use the leading solution for managing, forecasting and reporting throughout all phases of the sales process. And, it is so easy to use that staff will have more time to do what they do best - sell, sell, sell!

* It loves change. It is the most customisable CRM product on the market and can be tailored to meet your needs more rapidly than any other CRM software. The new Web Client, for example, makes advanced customisations incredibly simple thanks to a development environment that offers re-usable code. This means when the sales team requests new functionality, you can deliver on this almost immediately with very little IT involvement. The customisation you roll out today can also be moved to future versions of SalesLogix virtually effortlessly.

* It's always available. Wired, wireless, online or offline - you choose how you want to access it. SalesLogix Mobile empowers users with secure, always available, instant access to critical information, by seamlessly integrating Microsoft Windows Mobile and BlackBerry hand-held devices with existing business software. This exciting mobile platform provides users with unprecedented mobile performance, scalability, stability and customisability. As mobility becomes even more of a must, SalesLogix v7.2 caters for sales executives and professionals on the go with its add-on mobile solution. This gives these users full access to the system, enabling them to view, edit and add contact and account details. They can also take notes, schedule meetings, complete activities, update opportunities and review ticket information all from their portable devices.

* Integration is a breeze. The software is designed to integrate seamlessly with other business software and back-office applications and fits in neatly with existing infrastructures. The benefit of this is a complete single view of the customer.

* More work, less money. SalesLogix Web Client puts users in a new foundation of Web technology that increases productivity and lowers TCO. It also means a business can benefit from unprecedented platform flexibility. Web Client can be deployed to one or many servers with a single click. It's also easy to integrate into your existing IT environment as it's built on industry-standard technologies; setting the stage for future growth and even greater collaboration.

* It's a winner! Sage SalesLogix v7.2 is the SearchCRM.com 2007 Product of the Year in the CRM suite (SME category). Experts, analysts and consultants agree it stands head and shoulders above its competitors in functionality, ease of use, innovation and value.

Softline Enterprise

Softline Enterprise is a leading supplier of business management solutions, delivering performance and Web capability that is essential for success in today's competitive business environment. Addressing finance, construction, distribution, manufacturing, services, retail requirements, CRM and e-business, the product offering also supports and consolidates activity across expanding business needs. Available on a wide range of operating systems and compatible with a host of industry leading databases, it gives mid-range and larger organisations the reliability and scalability required to keep ahead of competitors.

Softline Enterprise products are supported through a network of accredited partners which bring together the individual product and service components to deliver a complete and tailored solution.

Softline Enterprise products include:

Sage 1000 - A new, single business management software application designed to span operations across mid-sized businesses, integrating front-office CRM and back-office ERP systems. By sharing information between functional areas, businesses can enjoy greater efficiency, experience fewer errors from re-keying of data, and increase service levels by making it easier to give accurate, timely information from across the business to customers.

Sage Line 500 - Offering all the advantages of a traditional ERP solution, Sage Line 500 provides tight financial control with full visibility of costs and powerful reporting tools. In addition, it includes an evaluation of market trends to assist customers to make informed strategic decisions. The product also manages cash flow through close budget control and efficient purchase requisitioning and supports international business with multi-language, multi-currency, multi-company features. It includes vertical solutions such as manufacturing, construction and retail.

Sage SalesLogix - An affordable, fully scaleable and powerful CRM solution that is easily customised for medium-sized and divisions of large corporate businesses. Sage SalesLogix is designed to integrate seamlessly with other business software and back-office applications, providing businesses with a holistic view of each customer.

Sage X3 Enterprise - Sage X3 Enterprise covers all of the planning, operational and administrative functional areas required by mid-sized business, all integrated into a single enterprise solution. All functional areas are managed via one common database - updated on a real-time-basis - ensuring data integrity and accuracy while enabling all departments to share information efficiently.

Softline

Softline is a leading provider of accounting, payroll, CRM and ERP software solutions to small, medium-sized and large companies. Founded in 1988 by Ivan Epstein, Alan Osrin and Steven Cohen, Softline was established during the formative years of the software industry and listed on the JSE Securities Exchange South Africa in February 1997. Softline expanded to establish a strong position within its area of focus in South Africa and Australia. Focused on the development of accounting, payroll, CRM and ERP software solutions, Softline has a 20-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline's leading brands include Softline Accpac, Softline Enterprise, Softline Pastel (Accounting and Payroll) and Softline VIP. The combination of the group's product offerings provide Softline customers with comprehensive, well-branded accounting, payroll, CRM and ERP software solutions.

In November 2003, Softline was acquired by the Sage Group, a FTSE 100 company. The software group includes market-leading businesses throughout the United Kingdom, Europe, North America, South Africa and Australia, supplying business software to the small, medium-sized and large business community. Softline has a solid track record of profitability and cash generation. The group delivers quality accounting, payroll, CRM and ERP software solutions that improve the efficiencies of businesses around the world.

Sage

The Sage Group plc is a leading global supplier of business management software solutions and related products and services, principally for small to medium-sized enterprises. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and now employs over 14 800 people worldwide.

For more information go to http://www.sage.co.uk.

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