Level one BBBEE rating for Conexus

Conexus has received a level one rating for its commitment to the principles of BBBEE. This is according to independent rating company SERA, which provided an impartial verification of the BBBEE initiatives undertaken by Conexus.

Conexus is an award-winning outsourced call centre company, which has been in operation since 2004, with six years' proven service in the South African market and beyond into the African continent. Conexus prides itself on its people, its quality and its use of technological advancements to deliver outstanding service.

Conexus was assessed in terms of the Broad Based Black Economic Empowerment Act, 2003 (Act 53 of 2003) in light of the Code of Best Practice for Qualifying Small Enterprises (QSE). As such, Conexus was rated on the four elements of employment equity, skills development, preferential procurement and socio-economic development.

“Conexus has always been committed to the principles of empowerment,” states Mirna Wessels, Managing Director at Conexus, “and since our last rating in 2006 we have really been committed to improving our rating in the areas that we were already doing well on, for example, training and skills development. These are significant areas of our business that improve the overall service offering to our clients, as well as giving our employees valuable work skills. Since we knew what we were doing right, we focused on these areas and perfected our practices around them. This has led to our Level 1 rating, which is (happily) just more than we had banked on. This is very much aligned with our vision of being the outsourced call centre of choice in the African market.”