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Lexmark set to present at European Banking Forum

Lexmark's retail banking experts to lead discussions on improving employee efficiency as banks focus on the customer experience.

Johannesburg, 08 May 2012

Lexmark International (NYSE: LXK), the printing and imaging solutions provider, is presenting at the European Banking Forum on “Retail Banking and Technology Strategy”, which takes place in London, at the Royal Garden Hotel, from 8 to 10 May 2012.

A number of key executives from Lexmark International will be speaking about their experiences helping retail banks to handle their data and documents more efficiently to drive customer satisfaction.

Lexmark has extensive knowledge of the retail banking sector. It works with organisations using Lexmark's global Managed Print Services (MPS) to improve visibility and control of their printing fleets while reducing costs and relieving the IT department of the day-to-day operations.

Lexmark also provides retail banking solutions that help its customers capture, manage and access their data and documents more efficiently. This frees up staff from these admin-intensive tasks, enabling them to focus on delivering a more positive customer experience.

Lexmark International is a sponsor at this year's Forum, an exclusive, invitation-only community of senior professionals working within the banking industry across the EMEA region. This year's event is looking at new ways of driving profit and performance through customer acquisition and retention, IT operations, and payment systems and services.

“Retail banks chose to work with Lexmark because our in-depth knowledge of the industry has allowed us to develop innovative solutions that help our customers capture, access and manage information in the most cost-effective and efficient ways. These solutions help retail banks streamline their data and document processes so their account opening, mortgage or loan application requests are faster. This means they can spend more time talking with their customers and developing their core business,” said Kyle Farmer, General Manager, Enterprises Sales, Solutions and Services EMEA at Lexmark International.

“Lexmark offers genuine global Managed Print Services to the retail banking sector, but beyond the immediate benefits of helping our customers cut their output costs by up to 30%, our industry-focused solutions are also about helping retail banks develop best-in-class document and data management processes. By working with industry experts like Lexmark, the potential for time and cost savings, as well as ensuring regulatory compliance, is considerable,” he added.

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Lexmark

Lexmark International (NYSE: LXK) provides businesses of all sizes with a broad range of printing and imaging products, software, solutions and services that help customers to print less and save more. Perceptive Software, a standalone software business within Lexmark, is a leading provider of process and content management software that helps organisations fuel greater operational efficiency. In 2011, Lexmark sold products in more than 170 countries and reported more than $4 billion in revenue.

To learn more about Lexmark, please visit www.lexmark.com. For more information on Perceptive Software, please visit www.perceptivesoftware.com.

For more information on Lexmark, see the Lexmark Facebook page and follow us on Twitter.

For more information about Perceptive Software, please visit the company's Facebook and Twitter profiles.

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the US and/or other countries. All other trademarks are the property of their respective owners.

Editorial contacts

Celine Patterson
Grapevine Communications
(011) 706 9600
celine@grapevinecommunications.co.za