In the final phase of the transition of its bench repair services, HP South Africa recently appointed M-IT, an EOH company, as a second bench repair service provider.
Operational in Durban and Cape Town, with expansion into other regions in the pipeline, M-IT will ensure HP customers enjoy hassle-free repairs on commercial products.
M-IT, the only HP onsite warranty service provider, has a national footprint and is committed to providing HP customers with exceptional after-sales repair services.
M-IT Shared Services Manager Carl Stighling says the appointment of M-IT as a bench repair service provider enables HP South Africa to provide their customers with a greater choice and flexibility when it comes to submitting products for repair.
"Jointly, HP and M-IT strive to deliver a 'service beyond excellence' through hard work, total dedication and a high level of integrity strengthening our commitment to world-class support for world-class products," Stighling says.
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EOH is a business and technology solutions provider creating lifelong partnerships by developing business and IT strategies, supplying and implementing solutions and managing enterprise-wide business systems and processes for medium to large clients.
EOH operates in the following three clusters of business units as a fully integrated business:
Technology - Through a number of subsidiary companies, EOH is able to sell, implement and support a range of world-class business applications including ERP, CRM, business intelligence, advanced planning and scheduling, e-commerce and manufacturing execution systems (MES).
Consulting - Concentrated under the EOH Consulting brand are business units offering services ranging from strategic and business process consulting, project services, change management, supply chain optimisation and education.
Outsourcing - EOH offers comprehensive maintenance and support of client's IT infrastructure and applications through the rendering of full IT outsourcing, application hosting and managed services. In addition, EOH offers full business process outsourcing (BPO) services.
EOH has a presence in all major centres in South Africa and operates in the rest of Africa.
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