Following ITWeb`s report late last week that sa.internet.com`s Web site was not available to non-M-Web subscribers, the problem appears to have been fixed.
Tests conducted by ITWeb last week revealed that sa.internet.com was only available to dial-up users dialling in to the Internet through M-Web and leased-line users. When M-Web was asked for comment regarding the situation, it was unaware of the block, and promised to look into the situation.
Other sites, like sa.internet.com, that are hosted by, but not affiliated to M-Web, such as the student Web site GetALife (www.gal.co.za) were similarly affected. The closest estimation is that until Friday, the sites were inaccessible via the Web, and e-mails sent to the site owners routed through the M-Web server were bounced back to the original sender.
In an unexpected turnabout, ITWeb is now able to access the M-Web portal, having previously been blocked along with dial-up users. Although the original restrictions block users dialling up through other Internet service providers, the exceptions were LAN users, people connected through corporate networks and international users.
M-Web personnel have to date been unavailable for comment on how the denial of access affects M-Web client relations, especially in terms of how the restriction may have contravened any hosting agreements reached between M-Web and its clients.
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