MCI Consultants today announced it is offering SME organisations the opportunity of being able to outsource all their infrastructure support requirements to them, thus, in essence, making MCI their own IT department.
The services being offered by MCI include:
* Network design, planning and installation of integrated networking solutions
* Specialised network support
* Desktop and network management
* Network cabling
* Office automation, including the set-up of e-mail and network fax solutions
* Installation and set-up of Web servers and Web application servers
* General software support
* Preventative maintenance service on hardware
* Anti-virus solutions
* Unified threat management solutions
* The supply of hardware
“We were already providing infrastructure services for some of our clients and this is a natural extension of this, seeing that we already have the relevant skills and expertise in house,” commented Aliki Droussiotis, Director of MCI Consultants. “Thus, clients are able to benefit from being able to access a team of certified experts that have a large pool of knowledge covering 'best of breed' technologies.”
“In addition, MCI can provide guaranteed resource availability 24/7, guaranteed response times, the provision of project management to ensure service delivery, access to a free helpdesk system and feedback from the progress reports that are provided on a regular basis,” continued Droussiotis.
“We believe that taking advantage of this capability will produce benefits to the organisation, such as experiencing reduced system downtime, increased productivity and a reduction in costs associated with this type of activity,” concluded Droussiotis.
For further information, please contact Aliki Droussiotis, MCI: tel 011 454-3420, fax 011 454-3417, e-mail aliki@mci.co.za.
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MCI Consultants
MCI Consultants is a South African-based business information systems consulting firm specialising in providing software solutions to the business community, specifically to the financial services and personnel recruitment industries.
MCI offers a complete solution, including network and communications services, business performance management solutions and accounting systems. MCI also provides bespoke developments, including software for the JSE Stock Brokers, including Trading and Portfolio systems that also incorporate e-commerce and mobile technologies.
Its approach is to continuously provide solutions to meet its clients' changing requirements. It prides itself in delivering excellent customer service and building long-lasting partnerships with its clients.
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