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Mercury announces application mapping strategy for managing it change

Unveils integrated application mapping and business availability offering
Johannesburg, 12 Oct 2004

Today at the META Group Infrastructure and Operations Conference in San Francisco, Mercury Interactive Corporation , the global leader in business technology optimisation (BTO), announced the company`s strategy for managing information technology (IT) change using Mercury`s application mapping products and technology.

Mercury also unveiled the integration of Mercury Application Mapping with Mercury Business Availability Center products. Mercury showcased how customers use the integrated offering to optimise business results from applications by managing the rapidly changing relationships between users, applications and complex infrastructures.

At the META Group event, Mercury shared strategies and best practices for using Mercury Application Mapping to optimise configuration management processes for critical IT initiatives such as data centre consolidation, asset and inventory management, and business impact analysis.

"Mitigating the business risks of planned and unplanned technology changes is one of the biggest challenges in IT," said Ramin Sayar, director of application management at Mercury. "Mercury`s newly integrated application mapping offering enables businesses to take a new and different approach to managing change and optimising the availability of mission-critical applications."

Mercury also demonstrated how the integration of Mercury Application Mapping with Mercury Business Availability Center can help customers:

* Manage application performance and availability according to service levels and business priorities;
* Automatically manage the complex and dynamic dependencies between enterprise applications and their supporting infrastructure;
* Reduce mean-time-to-resolution by correlating application problems directly to infrastructure changes and problems; and
* Improve user success with increased application performance and availability.

Mercury Application Mapping dynamically discovers application dependencies on infrastructure and automatically detects and depicts changes to applications and infrastructure. Mercury Application Mapping can be used as an integrated product within Mercury Business Availability Center, or as a standalone product. Mercury Application Mapping is currently available. For more information, visit www.mercury.com/us/application-mapping.

Mercury application management

Mercury application management offerings optimise business availability and performance of mission-critical applications. Mercury Business Availability Center software and Mercury Managed Services help customers take a strategic, business-centric approach to managing applications in production. Mercury is one of the fastest growing application management companies in the business technology optimisation market. Additional information on Mercury Application Management is available at www.mercury.com/am.

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Mercury

Mercury Interactive (NASDAQ: MERQ), the global leader in business technology optimisation (BTO), is committed to helping customers optimise the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the fastest growing enterprise software companies today. Mercury provides software and services to govern the priorities, people and processes of IT; deliver and manage applications; and integrate IT strategy and execution. Customers worldwide rely on Mercury offerings to improve quality and performance of applications and manage IT costs, risks and compliance. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit www.mercury.com.

Mercury, Mercury Application Mapping, Mercury Business Availability Center and the Mercury logo are trademarks or registered trademarks of Mercury Interactive Corporation or its subsidiaries in the United States and/or other countries. All other company, brand and product names are marks of their respective holders.

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