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Mercury Interactive`s industry first guarantee to improve Web site performance available in SA

ActiveTest doubles Web site performance within six load tests - guaranteed
Johannesburg, 23 Feb 2001

In an unprecedented move, Mercury Interactive, the globally leading provider of Web performance management solutions, has announced that it will guarantee to double Web site performance for customers using its hosted load testing service, ActiveTest.

Based on gathered from more than 1,000 hosted load tests, Mercury Interactive has found that in 98 percent of the cases, no additional hardware is required to double a Web site`s performance. Users can take advantage of an additional six hosted load tests using ActiveTest at no charge if double performance is not achieved.

This is according to Graeme Allcock, sales director at Mercury Interactive South Africa, who points out that the ActiveTest `Double Performance Guarantee,` as with all Mercury Interactive`s solutions and services, is immediately available to the South African market.

"It assures customers that they can double the maximum number of concurrent users that can access their Web site, or cut the site`s average response time in half, or double the site`s maximum server throughput within six hosted load tests conducted by Mercury Interactive`s ActiveTest experts, right here in South Africa," states Allcock.

"Mercury Interactive`s ActiveTest experts will develop and run tests that measure site performance by emulating Web traffic of millions of individual users. With expertise garnered from a decade of load testing experience, the experts will analyse the results after each test and work closely with the customer to fine-tune their system for better performance," he explains.

"Taking advantage of ActiveTest`s `Double Performance Guarantee` is a sure-fire way to deliver a Web site that performs under heavy loads," he continues.

Apparently, organisations purchasing a series of six or twelve ActiveTest load Test runs will automatically qualify for the "Double Performance Guarantee". The ActiveTest "Double Performance Guarantee" is available to any organisation testing a Web site with ActiveTest for the first time. A complete description of the terms and conditions of the "Double Performance Guarantee" as well as a listing of eligibility requirements can be viewed at http://www.mercuryinteractive.com/performanceguarantee.

"For the IT executive who is under-the-gun to deliver a high-performance Web site, using ActiveTest is the only way to `guarantee` that the site`s performance will measure up," Allcock concludes.

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ActiveTest

Mercury Interactive`s ActiveTest, powered by the industry standard Load testing tool, LoadRunner(r), is the hosted Web-based load testing service That conducts full-scale stress testing of Web sites to identify a site`s Capacity constraints and pinpoint performance bottlenecks. From Mercury Interactive`s load server farms, hosted at Tier 1 ISPs worldwide, ActiveTest experts Develop test scripts and run tests to emulate a real-life load situation on an organization`s Web site.

The information provided by ActiveTest can be used to analyze how the load on a Web site is affecting Service Level Agreements or other performance thresholds. For example, an organization may have the goal to complete a user transaction in eight seconds or less, but as more users are added the site may become unacceptably slow.

ActiveTest`s interactive, real time graphs and reports provide organizations with the ability to identify and fix such problems before users are driven away to faster, more robust sites. An ActiveTest run can be executed within 24-hours, delivering critical performance data to even the Most pressing release schedule.

Since introducing ActiveTest in early 1999, Mercury Interactive has conducted well over 1,000 hosted load tests, the largest with 1.35 million concurrent connections, and has gained substantial knowledge about how to deliver high performance Web sites. The company has opted to share this knowledge with customers via the white paper, "Common Web Site Problems Identified by ActiveTest." The paper examines the most common Web site performance Problems encountered during load testing with ActiveTest, and is accessible at http://www.mercuryinteractive.com/products/activetest/whitepapers/.

Mercury Interactive Corporation Mercury Interactive is the leading provider of Web performance management solutions that help e-businesses deliver a positive user experience.

Mercury Interactive solutions enable its customers to turn Web application performance, scalability and user experience into competitive advantage. The company`s performance management products and hosted services are open and integrated to best test and monitor business-critical Web applications.

More than 10,000 business-to-business and business to consumer e-businesses, Internet Service Providers, Applications Service Providers, systems integrators, consultants, and other customers use Mercury Interactive solutions. Mercury Interactive is headquartered in Sunnyvale, California and has 40 offices worldwide, including in Johannesburg and Cape Town, South Africa.

The company can be reached at www.mercuryinteractive.com