Micromuse Inc, the leading provider of ultra-scalable, real-time business and service assurance software, has announced that it has been named in a new study by Enterprise Management Associates (EMA) as a leading vendor for configuration management database (CMDB) implementations.
Titled, The CMDB Landscape, Market Directions, Vendor Solutions and IT Deployments, the EMA study profiles more than 20 vendors with investments in CMDB and provides a market assessment of how CMDB initiatives are impacting the broader enterprise management industry.
The study finds that Micromuse`s virtual CMDB solutions provide consistent, real-time visualisation of infrastructure and application components as they impact business services and business priorities. Additionally, the EMA study reports that Micromuse`s solutions can work flexibly across the many multiple data stores that already exist in most customer environments through policy-driven data access capabilities without trying to create or impose a unifying CMDB data schema.
"Micromuse`s real-time data access capabilities will help our engineers better manage our customer and infrastructure needs," said Doug McClure, Senior Manager for Service and Technology Monitoring at EarthLink. "These real-time data access capabilities have allowed us to achieve greater information management value with less time and effort."
"Micromuse has been at the forefront of service management for nearly a decade with our patented service impact and real-time data access capabilities," said Lloyd Carney, Micromuse Chairman and CEO. "Our application of technology to virtualise the CMDB supports the rapid adoption of IT Information Library (ITIL) and Business Service Management best practices by Micromuse customers, and reflects their continued demand for progressive, cutting-edge solutions to address highly complex business problems."
Micromuse`s patented real-time data access technology, available in its Business Service Management (BSM) solutions, leverages an organisation`s existing investments in third-party and proprietary applications and data stores, allowing them to coalesce data from any mix of distributed data sources without the need for a monolithic centralised data store. This information is then delivered in a virtual CMDB view for a common, consistent and standardised point from which to drive all critical IT processes and functions. Micromuse`s patented real-time data access technology is the first to help organisations worldwide achieve a truly virtualised CMDB model for managing the wide range of service delivery and IT processes.
Please click here to read EMA`s profile on Micromuse`s solutions for enabling the virtual CMBD: http://www.micromuse.com/downloads/pdf_lit/Micromuse_CMDB_profile.pdf
This is the second EMA study in a series of three reports to address CMDB issues and provide answers to how the industry is approaching them. For more information, please visit EMA`s Web site at www.enterprisemanagement.com.
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Micromuse Inc (Nasdaq: MUSE) is the leading provider of ultra-scalable, real-time business and service assurance software solutions. The Netcool software suite provides organisations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide real-time end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organisations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC^DeltaCom, JP Morgan Chase, MCI, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, California, 94107; (415) 538-9090. The Web site is at www.micromuse.com.
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