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Mitel positioned in Visionaries quadrant in Gartner's Magic Quadrant for Unified Communications as a Service, Multiregional

Mitel continues to see strong cloud growth, up 75% year-over-year, with a cloud base of 754 000.

Johannesburg, 08 Sep 2014

Mitel (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, has announced it has been positioned by Gartner in the Visionaries quadrant of the latest Magic Quadrant for Unified Communications as a Service (UCaaS).

This comes just weeks after Mitel emerged as a Leader in the Gartner Magic Quadrant for Unified Communications [Bern Elliot, Steve Blood, 4 August 2014] and was identified as a Challenger in the Gartner Magic Quadrant for Contact Centre Infrastructure [Drew Kraus, Steve Blood and Sorell Slaymaker, 22 May 2014].

Mitel has emerged as a global leader in business communications over the last 12 months, with number one market share in Western Europe, Middle East and Africa, as well as market share gains in the highly competitive North American market, where it now has a number three market share position.*

"Mitel is on the move - changing quadrant position within multiple industry analyst reports. We believe that putting our customer at the very centre of our business and offering the best path to cloud communications, combined with the industry's broadest portfolio of business communications solutions, is driving this momentum," said Andy Bull, director, Mitel South Africa.

Mitel launched its white label MiCloud Enterprise UCaaS solution for partners this March, initially available in the US market. This enables channel partners to offer Mitel-based UCaaS services to their customers. Since March, Mitel has launched MiCloud Enterprise UCaaS in the UK, and most recently, Canada, with plans to roll-out the partner-driven service in other key markets later this year. Mitel continues to grow the list of partners offering its UCaaS solution.

Mitel is seeing rising demand for its cloud communications solutions, including UCaaS services, with continued strong growth year-over-year. As of 30 June 2014, Mitel had more than 750 000 cloud customers worldwide.

* Based on MZA PBX/IP PBX Market, World Quarterly Edition, Q1 2014 Total Market, June 2014

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Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Magic Quadrant for Unified Communications as a Service, Multiregional, Daniel O'Connell, Bern Elliot, 28 August 2014

Mitel

Mitel (Nasdaq:MITL) (TSX:MNW) is a global leader in business communications that easily connect employees, partners and customers - anywhere, any time and over any device, for the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the industry's broadest portfolios and the best path to the cloud. With more than US$1 billion in combined annual revenue, 60 million end-user customers worldwide, and number one market share in Western Europe, Mitel is a clear market leader in business communications. For more information, go to www.mitel.com.

Editorial contacts

Alison Bull
Alison Bull Communications
(032) 946 1911
abcomms@iafrica.com