Mitel, the trusted provider of unified communications solutions, has unveiled the next phase of its comprehensive software strategy with Mitel Series X Collaboration. The solution showcases Mitel's complete suite of collaboration solutions, including Mitel Unified Communicator Advanced (UC Advanced) and the Mitel TeleCollaboration Solution.
Integrated with Mitel Communications Director software, Mitel collaboration solutions provide organisations of any size or at any growth stage with choice and flexibility. Organisations have the choice of platform (Mitel 3300 IP Communications Platform, IBM, Sun, HP), desktop integration (Microsoft, IBM, Act!), and Mitel collaboration and mobility modules based on individual user requirements.
Mitel Unified Communicator Advanced is the user's single-portal access to all devices and collaboration tools, including desk phones, soft phones, mobile devices, voicemail, secure instant messaging, presence, audio and Web conferencing, desktop videoconferencing, and document sharing. Users have the ability to add various business modules based on their particular communications requirements. This allows individuals to tailor their communications tools to fit their business needs.
From within UC Advanced, users have access to Mitel Dynamic Extension, Mitel Audio and Web Conferencing, Mitel NuPoint Unified Messaging, Mitel Teleworker Solution, Mitel TeleCollaboration Solution, UC Advanced Softphone, and UC Advanced Console.
Latest UC advanced capabilities include:
* Evolution of Dynamic Extension - Users now have a sophisticated interface to configure up to eight devices of choice with Mitel or non-Mitel phones as extensions of the corporate network.
* Dynamic status - Allows users to configure their status and presence, including call routing options and calendar integration.
* Visual voicemail - UC Advanced integrates with NuPoint Unified Messaging to provide users with the ability to see and access their voicemails. At the same time, they can see the presence status of internal callers and respond in the appropriate manner.
* Web and mobile portals - Provides access to the UC Advanced interface securely from a Web browser or on a user's mobile device.
* Business continuity - UC Advanced also plays a critical role in organisation's business continuity plans as it provides the tools to allow employees to work and collaborate regardless of location in the event of pandemics and/or natural disasters. Integrated RSS feeds also allow for mass notification.
Mitel TeleCollaboration Solution combines collaboration with multi-party, high-definition, videoconferencing technology, providing full visual interaction with real-time desktop sharing. Being software-based, the TeleCollaboration Solution leverages legacy equipment, protects organisations' investments, and integrates available standard components.
Latest Mitel TeleCollaboration Solution capabilities include:
* Ability to record meetings and capture snapshots of the collaboration session.
* Inclusion of remote workers or third-party participants through a simple Web browser.
* Requires only 2.5MHz of bandwidth with the ability to adapt to network fluctuations.
* Lowest total cost of ownership compared to similar offerings.
Andy Bull, managing director of Mitel South Africa, says the reality is that a generic communications solution does not fit the varying needs of employees within an organisation. “However, the Mitel Unified Communicator Advanced provides users in organisations, regardless of the size or growth stage, with a single centralised portal that simplifies the user experience and allows them to acquire the specific applications they need to communicate effectively in their job," he says.
"As a growing communications software vendor, Mitel continues to invest in productivity-enhancing applications for organisations of all sizes, which result in both business efficiencies and cost savings. Their collaboration suite not only elevates the end-user's communications experience within their offices, but also extends the collaborative environment to remote employees, customers, and suppliers," said Mike Sapien, Principal Analyst, Ovum Research.
Please visit: http://www.mitel.com/seriesx for further details.
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