As the NetQoS partner in Africa, the Middle East and Latin America, MICROmega Technologies (MMT) is at the forefront of IT customer satisfaction ratings within the business world in these emerging markets.
Internationally, the NetQoS product suite is known for its leading edge network capability solutions and problem-solving abilities. One satisfied customer, Jason Norton, director of operations and telecommunications at Scripps Networks, says: “NetQos will show us different pieces of the network as or when a database is running slow or server processes are taking a particularly long time.
“This capability allows us to say with absolute confidence, 'this is what is happening right now,' which speeds up troubleshooting.”
Additionally, these capabilities allow for not only quick and effective troubleshooting, but problem avoidance as well.
NetQoS technology has actually shifted IT problem-solving to prevention. In real terms, this means that should an engineer notice a degradation of a service, they can address it before it interrupts access to applications.
The software also breaks down traditional silos in IT departments. Within a system operating NetQoS technology, rather than network engineers or application support staff each viewing the problem from their own perspectives, the NetQoS system provides a single version of the truth from which to work.
“We are constantly being challenged by business to stay in lock-step with them,” says Carl Duhnoski, CIO of PSS World Medical. “The tools NetQoS provides allows us to identify problems in such vast networks far quicker than ever before.”
As Steve Steinke, senior analyst, Networks, The 451 Group, concludes: “Companies at the forefront of disruption include NetQoS. With rapid growth, sound financials and strong, well-chosen partnerships, NetQoS will exert pressure on other products that analyse application performance based on network systems data.”
Within the South African market, MMT is the chosen partner that will ensure NetQoS reaches the business world.
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MICROmega Holdings Limited
MICROmega Holdings Limited is a JSE-listed company (Share code: MMG ISIN: ZAE000034435) and provides services and products to an international client base across both the private and public sectors. The group's diverse portfolio clusters into four business groups, namely financial services, information technology, support services, and automotive goods. Services and products include:
* Inter-dealer broking
* Revenue management solutions
* Web-based software and information visualisation solutions
* Importation and distribution of power supply solutions
* Manufacture and distribution of automotive components
* Employment outsourcing services
* Risk management services
* Occupational health and safety services
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