MoD implements HR self-service

The Ministry of Defence will allow 10 000 military and civilian staff around the world to access its self-service HR system to update personal details and book training courses, reports HR Magazine.

It is hoped the system will save several millions of pounds over the next 10 years by cutting paperwork and administrative chores by putting 20 HR functions into employees' hands.

The organisation will allow users in locations around the world - including Iraq and Afghanistan - to access the system online using a credit card-style chip-and-pin authentication.

While a challenging economy has many consumers looking for low-cost, no frills fares, travellers also want the flexibility to perform additional transactions through self-service channels after booking, according to a survey conducted by Buzzback Market Research for NCR Corporation, says Market Watch.

Though consumers have become accustomed to checking in at a self-service kiosk upon arrival at the airport, 28% of respondents, indicate they'd like the flexibility to do more at the device, such as upgrade, make seat changes and purchase in-flight meals.

An even greater number, 35%, would like to be able to check into their hotel or secure their car rental.

Tompkins Financial Corporation, a New York-based, $2.7 billion asset holding company, has licensed Postilion's suite of integrated self-service banking solutions, states PR Newswire.

A Postilion customer for ten years, Tompkins Financial Corporation is currently deploying Postilion's heritage IBS and voice banking solutions to its three community banks, Tompkins Trust Company, The Bank of Castile, and Mahopac National Bank.

All three community banks will leverage Postilion's broad range of self-service banking solutions to deliver an integrated, consistent, bank-branded customer experience across its self-service channels.