MTC today launched Netman Time, a new Internet service for which customers pay on the basis of the time the customer is active on the Internet.
Existing pre-paid Netman packages are billed by the amount of data downloaded when a customer is active on the Internet.
Netman Time has been created to cater for customers who are currently on the Netman Instant pre-paid offering, and who would prefer a billing based on time spent online, rather than data downloaded while online.
“We have introduced Netman Time to provide a more diverse offering to our customers that takes into account the varying online behaviour of our customer base. The new offering allows pre-paid customers the choice to migrate into Netman Time, should they wish to be billed per hour, or move back to Netman Instant, should they prefer being billed by Megabyte downloaded,” said Time Ekandjo, Chief Human Capital and Corporate Affairs Officer at MTC.
In order to move to the newly launched Netman offering, pre-paid customers should SMS #Netman Time# to the number 134. Netman Time is charged at a cost of N$ 10 per hour.
“Netman Time is charged according to the amount of time spent on the net, therefore if the customer is online for only half an hour, they will be charged N$5 instead of N$10 for the full hour,” Ekandjo added.
MTC customers making use of Netman Time will be charged for time as from the moment the customer is connected to the MTC network. Data on the Netman Time offering is limited to 200MB per day, and is restricted to the customer's available credit.
The Netman Time offering's data speed is limited to 1Mbps, and customers operating on the class of service will not have access to MTC happy hour Internet offering.
Share
MTC
MTC (Mobile Telecommunications Limited) was established in 1995 as a joint venture between Namibia Post and Telecommunications Holdings (NPTH), Telia and Swedfund. During May 2004, NPTH concluded a deal that saw it hold 100% of the shares in MTC by acquiring the 49% held by Telia Overseas AB and Swedfund International AB. During 2006, the sale of 34% of MTC shares to Portugal Telecom was concluded for N$1.34 billion, while the Namibian government retains the remainder of the stake through NPTH.
MTC currently covers 98% of the population of nearly 2 million citizens with more than 650 base stations and repeaters, and offers a dual-band 900/1 800MHz. The company also expanded its cellular coverage to all major towns in Namibia, including the major arterial roads. The company's 3G HSDPA+ network allows for a download speed of up 7.2Mbps in Namibia's major towns. It further runs two modern MSCs (mobile switching centres) in Windhoek and Oshakati with capacity to accommodate the rapidly rising number of customers of over 1.6 million active users. MTC also operates the only full service customer contact centre in Namibia, dealing with service queries ranging from telephony, SMS, fax, GPRS, data, voicemail and 3G/HSDPA. A staff of 367 persons serves a diverse market of both pre- and post-paid subscribers.
Editorial contacts