
Historically, roaming charges have presented pricing challenges, with customers accumulating exorbitant monthly bills due to a lack of knowledge about pricing structures and varying tariffs per country.
However, MTN says its free incoming call roaming benefits will be available to both MTN PayAsYouGo and MTN contract customers roaming across MTN operators in Botswana, Rwanda, Uganda, Swaziland and Zambia.
Calls to the SEA region countries (Botswana, Rwanda, Uganda, Swaziland and Zambia) are charged at R5 per minute and SMSes to anywhere cost R1.50.
Calls within the country being visited are charged at R3 per minute. Data roaming in the SEA region is only available to MTN contract customers, charged at 25c per 25KB in the region.
“We realise our customers sometimes do not want to roam or even receive incoming calls due to the costs associated with doing so. Now, with free incoming calls on offer, MTN is empowering its customers to roam with ease,” notes Serame Taukobong, chief marketing officer at MTN.
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