Xtel, the fully scaleable telephone management system powered by Multimatics, now features managed call barring for the ISDX range of PABXs.
Call barring allows companies to allocate telephone budgets to their employees and to restrict telephone calls to a certain class of numbers once that budget has been exceeded.
Multimatics can now offer an outsourced, in-house solution or add-on which can change the class of service on any extension if the user exceeds budget. Xtel's call barring system empowers large corporate and government departments by giving them the tools to ensure that monthly telephony budgets are not exceeded.
Budgets can be set for all calls, or only personal calls. As soon as the predicted private call totals are exceeded, the extension can be totally barred from making calls, or it can be barred from making cellular and international calls.
"The beauty of this solution is that it is tailor-made to suit the needs of the client and the class of service can easily be managed from person to person. This means companies can have greater control over unnecessary telecoms costs," comments Steve Brown, MD of Multimatics.
After a six-month pilot period, the call barring system is now ready for mass roll-out. "Clients can keep their existing telephone management systems, Multimatics will simply install a cellular-based buffer to monitor real-time spend from a remote location. As soon as a user overspends, they are notified via e-mail and the class of service on that particular extension will be altered," Brown adds.
A solution such as call barring is one of many available to companies that are looking to curtail sky-high telecoms costs. The advantage to outsourcing this service is having experts to provide insight into which solution will best suit the company - as not every solution will work for every organisation.
"We're able to assess the needs of individual clients to advise which of the many solutions on the market will be effective for them. Call barring, for example, works extremely well in large corporates, but would not do the same job for a smaller company. This leaves the financial director free to do what he does - saving money for the company - without having to worry about the logistics of getting there," he states.
Multimatics is positioned as a telecommunications specialist company, and has worked in the field for over 20 years. Via various methods of software development and placement of cellular gateways, as well as the benefit of expert advice, the company is able to assist organisations to streamline their telephony expenditure, while saving time and increasing productivity by managing the process for clients.
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