mySolutions, an IT service provider specialising in various aspects such as development, administration, consulting and support, has signed a partnership with CSS (Cybernet-Slash Support), a global technology operations management (TOM) company.
mySolutions will now offer IT services in the areas of consumer support and enterprise technology support, software testing and development and remote infrastructure management (RIM) services in the South African market.
The partnership will target government organisations, banks, retail and manufacturing companies in Africa with its full range of services.
Talking about the partnership CSS, Head of Enterprise Services Mohan Mathew said: “With this partnership, mySolutions delivers a unique value proposition of high quality technology operations management to its South Africa and Africa customers, by focusing on providing lean, efficient and high quality solutions to optimise their operating expenses.”
The unique service delivery framework of CSS's OPEX optimisation drives consistent performance and resulting in key cost optimisation benefits from technology.
Through the partnership with CSS, mySolutions will also now have access to technology skills, process optimisation and resources to offer services demonstrating delivery of significant ROI.
The South African IT market is expected to expand in 2009 on the back of favourable economic development, even through the current global downturn.
Commenting on the partnership, mySolutions CEO Siggi Meyer said “We expect this partnership with CSS to help drive growth for the company in the African market and ensure a wealth of knowledge transfer into the African IT sector.”
CSS
CSS is a leading provider of global technology operations management services with close to 4 300+ employees and offices in North America, Europe, and Asia. Driven by a corporate mission of “100% reference-able customers”, CSS is committed to building long-term client partnerships that maximise quality, availability and reliability while minimising costs and risks for its clients. CSS supports and manages technology infrastructure platforms and applications for Fortune 2000 companies, and provides testing/QA and support solutions for products and applications from ISVs and consumer technology providers. The company is backed by Goldman Sachs and Sierra Ventures.
For more details visit, http://www.csscorp.com and http://www.mysolutions.co.za.


