Business continuity protection and expanded operational support for Teradata warehouse customers are among the expanded services now offered by NCR Corporation. NCR is represented here in South Africa by National Data Systems (NDS), a member of the listed Fintech group of companies.
The new NCR TeraCare services provide businesses with higher availability, enhanced system performance, and improved operational efficiency. NCR now supports over 1,000 Teradata warehouses for a broad range of business applications.
Building on the current Enterprise System Support offer, NCR TeraCare services also include:
Business Continuity - protecting vital data warehouse information from unexpected disruption with worldwide high availability recovery centers
System Performance Audit - analysing system configuration with recommendations to optimise system performance
System Performance Tuning - maximising the data warehouse investment to ensure peak system performance levels
Backup-Archive-Restore - properly managing volumes of data warehouse information with planning, design, and implementation of these tasks
Custom Engagement - a flexible service designed to match unique needs in areas such as system administration support and onsite operational mentoring
"Companies today rely on the data warehouse to make timely business decisions - they require peak system performance and availability," said Simon O`Hagan, General Manager, Marketing at NDS.
"We developed the NCR TeraCare suite to meet the requirements of the exploding Teradata warehouse business. We have streamlined access to our support team, with its unmatchable body of knowledge and experience gained from working with customers all over the world."
NCR TeraCare services are now available worldwide.
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NCR Corporation
NCR Corporation is a US$6.2 billion leader in providing Relationship Technology solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation, and insurance markets. NCR`s Relationship Technology solutions include privacy-enabled Teradata warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs). The company`s business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 32,500 in 130 countries, and is a component stock of the Standard & Poor`s 500 Index. More information about NCR and its solutions may be found at www.ncr.com.