NetIQ, a provider of systems and application management solutions for Microsoft Windows NT environments, has announced enhancements to its AppManager management suite to include support for Citrix Systems` WinFrame thin-client/server software. This addition to NetIQ AppManager Suite lets MIS personnel use a central console to monitor the performance and availability of Windows NT systems and server applications such as Microsoft Exchange, and to monitor Citrix WinFrame servers as well.
NetIQ products are distributed in South Africa by Server Tools.
NetIQ has also joined the Citrix Business Alliance programme as a CBA Charter member. The alliance will result in joint marketing and technical collaboration between the two companies that will further enable WinFrame customers and channel partners to manage their thin-client/server computing environments as part of their overall NT monitoring strategy.
"NetIQ is an important addition to the Citrix Business Alliance programme given its strength in delivering robust systems and application management solutions for Windows NT," says Barry Davis, director of alliance marketing for Citrix. "NetIQ`s support for Citrix WinFrame is a plus for our enterprise customers and partners who need to ensure the reliability, availability and performance of their thin-client/server computing environment."
The NetIQ AppManager Suite comprises integrated AppManager components designed to monitor NT systems and server applications such as Microsoft Exchange Server, Microsoft SQL Server and Lotus Domino. With the introduction of AppManager for WinFrame, administrators can now use the AppManager console to not only perform robust event and performance monitoring for distributed NT systems but for Citrix thin-client/server solutions as well.
In addition, users can set up actions - such as send an e-mail, generate an SNMP trap to a network manager or run a corrective "fix" program - to execute automatically when a specific event is detected. The result is an automated "closed-loop" solution for both proactive problem detection and resolution across a customer`s highly distributed Citrix and NT environment.
Some of the standard "out-of-the-box" monitoring functions provided by the new AppManager module for Citrix WinFrame include:
- Determine if WinFrame services have gone down and automatically restart;
- Identify and monitor the number of threads per client session;
- Track number of private bytes used per client session;
- Monitor and track the number of frames transmitted in the current session;
- Monitor CPU usage per client session and identify what session is consuming the most CPU;
- Monitor total errors of all types; and
- Sniff the Windows NT Event Log for critical messages and errors emanating from WinFrame.
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