According to a recent Gartner report, IT operations process automation has become a key focus for organisations looking to improve and measure IT operations efficiencies in addition to implementing mechanisms that can help them integrate their disparate tool portfolios in support of best practices.[1]
To that end, NetIQ enters the IT Process Automation (ITPA) market today with Aegis, its patent-pending, vendor-agnostic platform to model, automate, measure and improve IT operational run books and processes.
Internally developed with a process-centric perspective, Aegis delivers Run Book Automation (RBA) with intelligent automation to vastly reduce the time spent by IT operations` staff on manual repetitive tasks.
It is also a broad scope IT automation platform delivering an intelligent, incremental path for the adoption of ITIL best practices.
Aegis will integrate with NetIQ systems and security management products as well as BMC Remedy, EMC Smarts and other leading third-party products to automate IT processes by leveraging organisations` existing technology investments. As a result, IT will have greater cohesion between multi-vendor management tools, the latitude to continue best-of-breed tool strategies and greater control of their costs.
Features
* Enterprise Service Bus: Allows for vendor-agnostic integration of existing enterprise, security and application management tools.
* Process Automation Engine: Executes predefined workflows in response to process triggers to command existing permissioned tools to take action.
* Process Visualisation: Enables viewing of process execution through an interactive Web console to better manage IT service delivery and facilitates collaboration between process owners.
* Process Improvement Metrics and Reporting: Utilises metrics generated by an analysis engine to calculate process efficiency and demonstrate improvement.
* Workflow Modelling: Documents tribal knowledge through a drag-and-drop designer or pre-built templates to create processes based on management best practices.
* Correlation Engine: Gathers events and data from multiple tool sources and correlates them to produce more intelligent process triggers.
"With our Aegis product, NetIQ is delivering a more practical approach to process automation that has not been available to date," said Chris Pick, vice-president of Products and Marketing at NetIQ.
"By providing more intelligent automation and a platform to maximise under-utilised management tools, Aegis helps organisations better control the cost of IT operations. This is critical as customers and prospects strive to eliminate highly repetitive and mundane tasks and more efficiently allocate their time to meeting business requirements for growth."
Pricing and availability: NetIQ Aegis is offered under controlled availability, with general availability slated for late November 2007. Pricing is based on managed object, management server and connectors to third-party products. For more information, please visit: http://www.netiq.com/go/aegis-pr or call NetIQ at (888) 323-6768.
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NetIQ, an Attachmate business, is a leading provider of comprehensive systems and security management solutions that help enterprises maximise IT service delivery and efficiency. With more than 12 000 customers worldwide, NetIQ solutions yield measurable business value and results that dynamic organisations demand. NetIQ`s best-of-breed solutions help IT organisations deliver critical business services, mitigate operational risk, and document policy compliance. The company`s portfolio of award-winning management solutions includes IT process automation, systems management, security management, configuration control and enterprise administration.
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