Network Alliance, a specialist IT and network solutions provider for small and medium enterprises, has been awarded Gold Volume Licensing competency by strategic partner, Microsoft.
Network Alliance provides Microsoft-based solutions to SMEs operating mainly in the property, legal and manufacturing sectors. The company's core services include licensing, software asset management, network infrastructure solutions, consulting and managed services.
“Receiving this accreditation is the culmination of years of hard work and dedication,” says Raymond Wright, Network Alliance Managing Director, “and we see it as an endorsement of our customer-centric approach to everything we do.”
One of the company's key aims, he says, is to advise customers about the benefits of volume licensing and software asset management, using an engagement model that enables them to make informed decisions about their business's information management needs.
A key feature of the Network Alliance engagement model is that it provides customers with long-term cost projections, which demonstrate the total cost of ownership (TCO). These projections include the cost of purchasing or renting the relevant application, server and system software.
“Small and medium enterprises, in particular, can't afford any surprises as far as costs are concerned,” says Wright, “so our detailed cost projections are an invaluable way of enabling them to assess the cost/benefit ratio of their volume licensing solutions.”
Winner of the Microsoft Licensing Solutions Partner of the Year Award in 2010, Network Alliance has demonstrated its commitment to the delivery of innovative and cost-effective licensing solutions.
The Partner of the Year Award, which is made on the basis of a two-phase assessment process that includes both written submissions and a panel interview, depends on weighed assessment of such criteria as:
* Winning new customers -with specific emphasis on published case studies, customer testimonials and the deployment of tangible solutions;
* Driving customer satisfaction - with specific emphasis on project management, the customer engagement model, and the quantifiable value derived by customers;
* Innovation - with specific emphasis on the use of technology in Network Alliance's marketing, sales and technical activities;
* Growing the business - with specific emphasis on alignment with Microsoft campaigns, annual growth and customer renewal rates;
* Enabling people - with specific emphasis on Microsoft certification and social responsibility; and
* Bonus factors or unique benefits to clients.
“Receiving both the Licensing Solutions Partner Award for 2010 and Gold Volume Licensing competency is testimony to our commitment to excellence,” says Wright. “At Network Alliance, we aim to find the optimal balance between people, processes and technology - and we believe it shows in every business solution we deliver and in every customer engagement.”
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