Network infrastructure management specialists Network Support Services (NSS) has announced, what is believed to be, the industry`s first response time monitoring system for network performance management.
End2End, a network application performance monitoring solution NetIQ Corp, comprises monitoring, problem diagnosis and test capabilities to pinpoint quickly the cause of application performance problems.
"Apart from the need to control the service levels of mission-critical applications provided over their networks, IT managers need to solve complex problems quickly, and then ensure that they do not recur, says Riaan Odendaal, solution specialist at NSS, certified partner for NetIQ in South Africa,
"End2End is a comprehensive Web-based reporting, analysis and planning tool for networked application performance", says Odendaal.
"In addition to its end-to-end application information, the solution includes a new service monitor feature, which enables IT personnel to run live transactions against Web sites," he adds.
By executing live transactions to application services, End2End` Service Monitor manages service levels and documents network availability. This helps reduce problem passing and resolves issues before they become critical.
The End2End Expert Analysis module slashes time required for problem solving. It also delivers expert analysis of networked application performance problems with one click and recommends operator interventions and pinpoints network problems to specific segments. The module also links directly to recommended tests, providing advanced diagnostic capabilities.
Drawing on the industry-leading test heritage of NetIQ`s Chariot product, End2End` Diagnostics on Demand module provides a simple Web interface for six types of interactive response-time tests. These tests can be used to explore chronic problems, work interactively with users experiencing slowdowns and verify that problems have been resolved.
End2End integrates with NetIQ`s Operation Manager product, which Microsoft has licensed to manage the Microsoft Windows 2000 operating system and Microsoft .NET Enterprise Servers.
End2End uses native Microsoft technology to submit events to Operations Manager. It also includes all the logical processing rules necessary to react to response time exceptions in an integrated system and network performance management fashion.
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Network Support Services combines systems integration ad process skills with best of breed technology partners, such as NetIQ, Trinagy, Riversoft and Visionael, to deliver superior IT infrastructure management solutions.
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