AmVia, a leading supplier of unified and mobile messaging solutions, has certified ATIO Corporation as a business partner.
Fairoz Jaffer, inland growth officer: AmVia, says the agreement enables ATIO to sell, implement and support AmVia`s messaging tool products, specifically focusing on unified communications and mobility, in the areas of voice, fax, WAP and SMS.
Complementing ATIO`s total solutions business approach, ATIO supplies Captaris` CallXpress for unified messaging and business fax solutions for enterprise-wide e-document delivery via RightFAX.
ATIO will also offer businesses Short Message Service (SMS)-based information routing via the Xiam Information Router. Wireless Application Protocol (WAP) access from Xiam and Captaris, making secure connections to Internet- and intranet-based content available via mobile phone, will add further value to its solutions.
Jaffer says ATIO is an experienced solutions provider that understands both message convergence technology and business requirements in this field, making it the ideal AmVia business partner.
"Working with a partner that has successfully delivered numerous corporate solutions in this space makes great sense, since ATIO is able to apply its skills innovatively when implementing AmVia`s product offering."
The ATIO partnership also ensures that AmVia can leverage ATIO`s extensive experience and customer base, especially in the area of voice messaging and Interactive Voice Response, where ATIO provides audio text, voicemail and natural language understanding solutions.
Connie Dorman, messaging director: ATIO Corporation, says the AmVia business partner programme empowers ATIO to reap the lucrative benefits of the messaging market, while providing enhanced exposure for the company itself and for its product offering.
ATIO`s Messaging Business Unit, part of its Intelligent Business Solutions division, provides consulting and unified communications products and services into the corporate/enterprise environment.
ATIO has certified CallXpress, RightFax and Xiam engineers, thereby ensuring ATIO`s independence in terms of installing and integrating solutions and supporting clients on a continuous basis.
The alliance provides the two companies with a highly positive and mutually beneficial way forward, Dorman notes.
"ATIO`s stronghold of integration, support and maintenance capabilities, together with AmVia`s product solutions, ensures a powerful and unique partnership."
Share
AmVia provides flexible access to and control of all message types from any communication device in voice messaging, fax messaging, unified messaging and mobile messaging. www.amvia.com
ATIO IBS
ATIO IBS (Intelligent Business Solutions) is a division of ATIO Corporation that specialises in the Customer Contact Zone (CCZ), through the provision of hardware, software and services in the call centre arena, as well as unified messaging systems and services, both in the enterprise and GSM market. The CCZ can be defined as any "touch point", interface or interaction that an organization has with its clients. For more information: http://www.atio.com
Editorial contacts