New Comverse converged billing solution now available

Comverse, a subsidiary of Comverse Technology, and the world`s leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, today announced the availability of the Comverse Converged Billing Solution, which enables real-time customer management, allowing service providers and e-businesses worldwide to increase market agility and improve operational efficiency. Created by the integration of Comverse`s award-winning Real-Time Billing and Kenan FX solutions, plus additional investment to provide a unified customer view across all subscriber types, this pre-integrated solution has the ability to handle multiple service, network and payment types, enabling businesses to grow revenues and build loyalty by providing their customers with choice, convenience and control. In addition, the ability of a single Comverse Converged Billing Solution deployment to handle converged prepaid/postpaid as well as all lines of business is the basis for increasing operational efficiency and lowering operator costs.

This new customer care, ordering and billing solution is part of an overall portfolio - Comverse Converged Billing Suite - that includes optional solutions for point-of-sale (POS), self-care, electronic bill presentment and payment (EBPP), voucher management, mediation, and content partner management.

"It is impressive that Comverse has brought this offering to market so quickly after the Kenan acquisition," commented Andy Bairsto, senior analyst at Yankee Group. "We believe that there is a great market potential for converged billing, as operators look to transform their businesses with integrated back office systems that will enable them to control financial risk, differentiate their services and increase customer loyalty. This announcement combined with the recent Netonomy acquisition announcement demonstrates Comverse`s focus on enabling operators to deliver an excellent end-customer experience."

"The Comverse Converged Billing Solution will allow us to manage our entire customer base consistently and efficiently since the system provides real-time customer management for voice and data services. In addition, we expect to drive usage with dynamic one-to-one marketing based on real-time information," commented Chris Bannister, CEO of P4, the new 3G operator in Poland.

"With this new solution, we expect all types of operators will be able to achieve faster time-to-market, and greater flexibility in service segmentation, personalisation and targeted marketing campaigns," said Howard Woolf, group president Converged Billing Solutions at Comverse. "This latest product launch is part of Comverse`s continued commitment to our customers` goal to maintain a competitive edge through innovation and market leadership."