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New Internet organization developed for CRM professionals

Johannesburg, 12 Aug 1999

CRMCommunity.com today announced the debut of its new Web-based customer relationship management (CRM) community and is centralized at:

www.crmcommunity.com

. CRMCommunity.com will create an international forum for the exchange of ideas and information for the CRM field. CRMCommunity.com is free and open to all CRM professionals.

There is also a paid premier level membership which includes additional CRM offerings.

CRMCommunity.com membership includes access to a members-only Web site: www.crmcommunity.com. At the site, members will have private access to a weekly electronic newsletter, on-line resource directory, white papers from CRM experts, quarterly newsletter, conference discounts, members-only events, seminars, opportunities including local chapters, and discounts on business publications and travel. Moreover, CRMCommunity.com is the official sponsor of CRM University, the industry`s only professional certification program. The university curriculum consists of more than 10 focused workshops that address each of the key dimensions of CRM.

In addition, CRMCommunity.com has joined forces with DCI, the producer of the largest Customer Relationship Management Conference in the world. The organization plans to host networking and events at DCI CRM events.

CRMCommunity.com`s premier membership board of directors consists of internationally known CRM experts including Dean Herington, managing partner of Global Technology Partners, Inc., and premier membership chair, and Glen Petersen, author of the highly acclaimed book High Impact Sales :

A Strategic Perspective

"The charter of CRMCommunity.com is to develop and promote advanced methodologies for the implementation of CRM technologies," said Herington. "CRMCommunity.com understands the complexities of CRM initiatives and the demands placed on the executives charged with managing them. CRMCommunity.com is dedicated to the education and certification of these executives in order to elevate the profession as a whole."

For more information about CRMCommunity.com email the organization at coordinator@crmcommunity.com or visit the Web site at www.crmcommunity.com.

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CRMCommunity.com

CRMCommunity.com was formerly known as the ERMAI (Enterprise Relationship Management Alumni Institute). Founded in 1997, ERMAI consisted of over 10,000 members worldwide. These members will become part of the newly launched CRMCommunity.com.