TalkNet Holdings has launched TalkNet Africa, a VOIP solutions and services provider, which will serve both business and residential customers.
The company, which operates and owns an internationally distributed network, in partnership with TalkNet Australia, offers call cost-reduction and network-based services.
The company will provide consumers with "substantial reductions in call charges through its locally-based network," says Paul Dinsmore, MD of TalkNet Africa.
The company plans to facilitate a seamless and transparent switch to VOIP, with little or no capital expenditure.
The largest barrier to VOIP, says Dinsmore, is creating the same level of customer confidence in the technology as there is in existing PSTN services. TalkNet believes it is critical to replicate the "look and feel" of PSTN from a customer`s existing workflow patterns. This also eradicates the need for user education or having to replace existing infrastructures.
According to Dinsmore, what differentiates TalkNet is that while competitors make extensive changes to dialling plans or replace telephone instruments, "we simplify the implementation of VOIP by placing a gateway on the network side of the telephone exchange".
"According to a recent survey, dozens of multinational firms already have their employees making Internet voice calls, and 43% are currently using, testing or planning to implement such systems within the next two years. One only has to look at the billions of dollars that telecommunication companies are spending, including Telkom, on IP services to realise how beneficial this technology will be."
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