Product innovation continues to be the driving force at leading Cape Town-based IT solutions provider to the healthcare administration industry, NHA. Proving yet again its commitment to customer service, NHA is partnering with DHSwitch to ensure its esteemed Medware solution delivers beyond expectation.
Reputed for its in-depth and hands-on understanding of successful healthcare administration, NHA continues to improve its products and services in an effort to add increasing value to its clients` businesses. And the company`s recent venture with DHSwitch is fast setting standards in this very competitive environment.
DHSwitch is the leader in electronic claims delivery in the South African healthcare market and offers medical professionals instantly improved cash flow and reduced administration costs through real-time claims processing. At present, it delivers real-time and batch claims to 95% of SA`s healthcare funders, switching on average five million claims per month.
DHSwitch was the first to develop this type of software infrastructure in SA. It supports a multitude of platforms and is uniquely platform independent.
With the recent integration of DHSwitch capability into Medware, benefits to NHA clients have real-time and cost-effective consequences. Medware provides a turnkey solution for medical aid administration and enables switches like DHSwitch to submit electronic claims. The claim is received and assessed by the funder`s system, Medware, which in turn responds immediately to the provider`s practice management system.
"The process is perfect," says Gavin Harvey, Director at NHA. "It assists the healthcare practitioner enormously as he is able to establish whether the member is valid, whether he has sufficient benefits and in fact fully assesses the claim resulting in quick payment to the provider."
The benefits associated with this seamless integration are indeed extensive. It offers secure, confidential online eligibility, claims validation and submission.
Medware now support DHSwitch`s electronic link to pharmacies, hospitals, laboratories and practitioners and all leading healthcare funders with its guaranteed delivery of transactions.
DHSwitch`s clients can be provided with summarised claim control information, reports of accepted and rejected transactions, proof of delivery to medical aids and the associated responses via a solution integrated into the practice management application.
The switching service is available 24 hours a day, seven days a week and is supported by a centralised technical help desk and customer care line.
"This initiative supplements existing functionality, and forms part of the trend in South African healthcare to reduce paper and increase real-time electronic trading," says Harvey.
Real-time. Real benefits. NHA`s Medware system is certainly revolutionising South African healthcare administration. And proving time and time again why the company owns the number one position as SA`s leading provider of IT solutions to the healthcare administration industry.
Share
Editorial contacts