Ninzi-Connect is a telecommunications and contact centre solutions company that has evolved from Multi-Connect, a company with nearly 20 years' experience in the contact centre market, with a large customer base spanning the financial, insurance, retail, communication, utility, medical and travel sectors.
Ninzi-Connect provides cost-effective solutions that cover every aspect of the contact centre environment, from call automation to workforce management, recording, quality management and business analytics.
Aspect Software has an annual global sales kick-off to which all their partners are invited. It gives Aspect the opportunity to talk about their products - new releases and upgrades as well as a presentation on Aspect. Howard Haines, MD of Ninzi-Connect, attended the kick-off in January and it was here that Jim Foy presented Howard Haines with the Service Excellence award.
Jim Foy, Aspect's CEO and president, presented this prestigious award to Howard Haines for the excellent service Ninzi-Connect offers to its customers.
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