Numara Software, a leader in IT service management and asset management solutions for professionals, today announced the new version 10 release of Numara Asset Management Platform (NAMP).
Numara Asset Management Platform is a leading IT asset management solution used to centralise, automate and control the critical tasks associated with server and desktop management challenges.
The latest release of NAMP delivers valuable new features and enhancements to help IT reduce the burden and complexity of IT asset management and PC life cycle management today.
New features and enhancements include Service Anywhere, secure on-demand remote service management over the Internet, a must for delivering consistent service to the growing mobile workforce; Instant Expert, easy-to-use in-product guided help to get IT people operational in the shortest amount of time; and enhanced software licence management to provide even tighter controls over software licences, usage management and compliance with licensing policies.
This latest version empowers desktop administrators and IT managers to address common issues with managing assets, addressing the mobile workforce challenge without restrictions and improving IT productivity.
“We listened to the market and, most importantly, we listened to our customers. Addressing their business pressures is our ultimate goal when we develop new versions of our solutions,” said David Weiss, president and CEO of Numara Software. “With NAMP 10, we provide IT staff of all skill levels the power of an enterprise solution without the complexity and rigidity. We help them address their asset management challenges head-on and we're focused on making effective ITAM automation consumable for easy deployment and rollout. No other vendor provides this unique combination of usability, time to productivity and delivery choices like Numara Software.”
Used in organisations worldwide, the integrated modules of NAMP enable IT to automate desktop and server life cycle management, support security/compliance initiatives and take command of IT assets all from a single console and a single database and reporting structure. Leveraging a single agent, this integrated solution offers robust capabilities for inventory management, OS deployment, software distribution, patch and vulnerability management, remote control, and power management. Built from the ground up as a modular yet integrated system, NAMP eliminates the need for expensive, disparate products that take too much time to learn and do not work together.
According to Shane Harris, Systems Administrator for Holiday Travel of America: “The new release of Numara Asset Management Platform 10 takes this product to the next level in terms of usability and scalability.” Harris continues: “I especially like the new guided task capability in v10. It's a strong timesaver in the way it walks you through all the prerequisites needed to successfully deploy and use various parts of the solution. Additionally, the centralised console in NAMP allows my IT team to learn one vendor application style and navigate quickly from one process to another to deliver services, without further training or adding another solution to the mix.”
What's new in Numara Asset Management Platform 10?
* Service Anywhere - Remote service management for today's virtual workforce
Mobile users, people in remote locations, and contract workers often do not have access to a VPN to allow IT to diagnose and solve their issues. With this new feature, IT can securely take inventory, push critical patches and deploy software to those users over an Internet connection. This allows IT to provide a consistent level of support and service to any user, anywhere.
* Instant Expert - Guided tasks for seamless execution
Who reads manuals anyway? With new Instant Expert, IT people have their own personal product expert there to assist them if they would like guidance on set-up, configuration or use of any features. Whatever the skill level of the technician, they will rest easy knowing help is a click away.
* Integrated Software Licenses Management Solution
The new Software License Management feature enhancements allows IT managers to effortlessly manage entitlements, review and understand software licence usage and easily verify compliance. With this level of control, IT will save the company money by optimising their software usage and minimising risk of audit penalties.
* Also, new usability features included in this release are direct device access, advanced reporting capabilities, real-time auditing, index searching, alert management and switch port mapping.
"With Numara Asset Management Platform (NAMP) 10, Numara Software has achieved a milestone in endpoint life cycle management, offering broad functionality at a very economical price," said Steve Brasen, senior IT industry analyst at Enterprise Management Associates. "The new release simplifies many of the management challenges inherent in today's complex support stacks such as - enabling secure remote management of clients over the Internet without the need for a dedicated gateway server - a feature I am unaware of any other solution providing today."
Numara Asset Management Platform 10 is available immediately. For more information on these new features and total PC life cycle management solutions for desktop and IT asset management, please visit: http://www.numarasoftware.com/pc_lifecycle_management/.
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With more than 55 000 customer sites worldwide, Numara Software is a global leader in delivering practical, flexible solutions that allow IT organisations to improve service to their end-users. Our integrated IT service management and IT asset management software platforms enable organisations to efficiently automate a wide variety of IT related tasks and processes using interoperable solutions from a single, proven vendor. Widely known for our dedicated focus on ease of use and affordability for our customers, our IT solutions deliver fast time-to-value, increased control, and reduced risk for small businesses to large companies.