Numara Software breaks new ground in integrated service, asset and life cycle management with arrival of FootPrints 11

Numara Software, a global leader in service management, endpoint life cycle management and mobile device management solutions for IT professionals, today announced FootPrints 11, the first integrated IT service and asset management solution.

The new software offers a singular view into IT operations management and tighter IT integration, as well as improved business intelligence, compliance, and security with enhancements across the entire Numara FootPrints product family. Numara FootPrints supports Numara Cloud Mobile Device Manager, allowing users to manage physical, virtual and mobile devices across all major operating systems.

“We were incredibly impressed with the type of effort Numara spent listening to its customers and gathering feedback when designing FootPrints 11,” said Rick Cahoon, director of enterprise support at Wilbur-Ellis Company. “They came to us directly, asking what enhancements we'd like to see in the product, and made a concerted effort to reflect those enhancements in the new version.”

Today's IT organisations face multiple challenges - from managing the adoption of new technologies, to meeting high end-user expectations, to aligning with business needs. FootPrints 11 meets these challenges head-on by delivering the first integrated IT service and asset management solution.

Giving IT administrators enhanced visibility into IT operations management across physical, virtual and mobile deployments with a single pane of glass view, FootPrints enables tighter IT integration, greater flexibility, and ease of use.

Unlike other offerings that are difficult to administer, FootPrints is easy to install, configure and customise - without the need for extensive consulting engagements - providing quicker time to implementation, value and IT productivity. Further, by incorporating business process management solutions, FootPrints extends its benefits well beyond IT to HR, finance, marketing and many more businesses, providing the enterprise with an increased return on investment and comprehensive IT-to-business alignment.

* Advanced IT integration

FootPrints 11 extended its capabilities to ensure advanced IT integration across asset life cycles. With a comprehensive life cycle view of all endpoint devices, including cost, depreciation, asset assignment and ownership, as well as procurement information, FootPrints 11 provides IT the strategic knowledge to move from cost centre to business partner.

“One of the new features of FootPrints 11 that we find extremely useful is the financial management capability,” said Cahoon. “This ultimately equips us with a 360-degree view of all of our assets, making it easier to reconcile our devices where they are supposed to be, track budgeting through a new depreciation function, and carefully align costs. Numara has proven it can handle all facets of IT and life cycle management, and to us, a company with 250 branches worldwide, that is very appealing.”

* Improved business intelligence, insight

FootPrints 11's new executive dashboard provides essential trend, performance, and progress information, to help IT quickly and easily communicate within the business and showcase its business value throughout an organisation.

“Our IT executives need ongoing, real-time visibility into meaningful service metrics in order to effectively communicate with the business,” said Aaron Carey, senior system engineer at ATX Group. “As a result, our IT administrators often spend extensive time mining and correlating data to create meaningful reports. Now, with FootPrints Executive Dashboards, our executive team can easily access the most recent and relevant service metrics in real-time, and our administrative staff can focus on providing excellent service to the business.”

* Extended security, compliance

With automated software inventory normalisation tools and pre-build reports and dashboards, FootPrints 11 gives IT a clear understanding of its software catalogue, ensuring software licence compliance and proper software distribution throughout the organisation. Further, FootPrints 11 provides a single integrated console to manage and secure the business' IT environment and control anti-virus solutions.

“Organisations want greater control over their IT environment and demand the flexibility to choose and deploy specific solutions as their business needs dictate,” said Matt Dircks, vice-president of products at Numara. “With a tightly integrated solution across service management and asset management disciplines, FootPrints simplifies IT operations management and enables IT professionals to focus on delivering world-class service to their customers instead of managing disparate solutions from multiple vendors.”

Users can deploy FootPrints 11 on premise and easily subscribe to Numara Cloud Mobile Device Manager, giving IT the ability to control, manage and secure their mobile devices. To learn more about Numara Cloud Mobile Device Manager, please visit www.numaracloud.com/products/mobile-device-management/. Built from the ground up as a modular, yet integrated, system, the Numara FootPrints family can be purchased as separate products or as part of the broader FootPrints solutions, including FootPrints Service Management, FootPrints Lifecycle Management, FootPrints Desktop Management and FootPrints Security & Compliance Management. For additional enhancements and product descriptions, see www.numarasoftware.com/footprints/. To learn more about the Numara FootPrints family of IT operations management solutions, please visit www.numarasoftware.com.