For a consecutive three years, contact centre solutions provider, Ocular Technologies has received a broad-based black economic empowerment (BBBEE) rating of Level 1. In addition, its procurement recognition level has increased by an astounding 33.75% to 168.75% this year.
Pommie Lutchman, CEO at Ocular Technologies, says that for Ocular, BBBEE is about more than just boasting rights; it is about true empowerment and reversing inequalities of the past.
“Receiving this recognition three years in succession further strengthens our position with regards to the broader South African empowerment initiative. It is also testament to the fact that our efforts to continuously maintain a Level 1 rating are working,” he says.
As a 100% black-owned company, Ocular has adopted the BBBEE strategies of leaders in this spectrum, which are to focus on the seven pillars of the generic scorecard - ownership, management and control, employment equity, skills development, preferential procurement, enterprise development and socio-economic development.
“However, we will not let the legalities of BBBEE overshadow its core benefits, namely, transformation and empowerment - of the individual, the company and the country as a whole,” says Lutchman.
He adds that Ocular also realises the enormous benefits its Level 1 rating and its extremely high procurement recognition rating provides the company and its clients.
“As a Level 1 contributor with a procurement recognition level of 168.75%, the company is well positioned to offer its customers better procurement options, through the correct channels - all of which plays a role in underscoring the company's commitment to transformation and continuous improvement within the empowerment sphere.”
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Ocular Technologies
Ocular Technologies was established as a specialist contact centre solutions- and services provider in South Africa in 2003, when professional consulting and implementation teams were assembled in order to support clients' service delivery programmes. Since then, the company has made its mark at the forefront of the industry as a preferred partner for large-scale corporates, SMEs and government affiliates alike. With a reputation of being an innovator in the contact centre industry, its portfolio has now expanded to include emerging technologies that centre on enhancing the customer experience. Ocular Technologies is 100% black-owned and complies with the South African Broad-Based Black Economic Empowerment (BBBEE) guidelines as a Level 1 contributor with a procurement recognition level of 168.75%.
For more information, please visit www.ocular.co.za.
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