Open Text delivers rich fax functions for Microsoft Exchange Server 2010

Issued by IT Public Relations for Galdondata

Johannesburg, 17 Feb 2010

Local Rightfax distributor Galdon Data has announced that Open Text has developed enterprise fax functionality, which seamlessly integrates with Microsoft Exchange 2010.

This development ensures that enterprises can migrate to Exchange Server 2010, preserve their investments in network-based fax capability and unified messaging systems, and provides the ability to access faxing from mobile devices.

Open Text Fax Server is a global provider of fax server, document delivery and fax software. It delivers the most reliable and robust fax software solutions to integrate and automate the flow of a full range of fax, paper and electronic documents and data. Now that RightFax v9.4 supports virtualisation with a board or boardless solution, the ability for enterprises to include their fax environment into their overall IT strategy is a straightforward decision.

Galdon Data director Sebastian Wade says faxing continues to be a critical requirement for many businesses that need signatures, drawings and other paper-based content. “In most industries, faxes are recognised as important legal documents and vital to business operation. With RightFax and Exchange Server 2010, faxing becomes an integral part of the overall enterprise infrastructure, providing a strong ROI and reducing or eliminating the need for physical fax machines.”

An important benefit of the Exchange Connector for Microsoft Exchange 2010 is automated routing of faxes into and out of Exchange Server 2010, using RightFax. When a fax is sent to the enterprise, Exchange server 2010 Unified Messaging forwards it to the RightFax Server, which processes the document so it can be transmitted to and viewed in Microsoft Office Outlook as a native fax message.

Wade says it is then routed to the recipient's Outlook inbox. “The original fax appears as an attachment that the user can select and view. Users can also send e-mail and fax messages to the Fax Server from their Microsoft Outlook for faxing to recipients outside the enterprise.”

A significant advantage of the RightFax Server is that faxes are digitally protected, helping to prevent loss or unauthorised viewing of documents. Logging and auditing features provide the ability to review and track all faxes from sender to recipient.

Should you require more information regarding the RightFax Connector for Exchange 2010, please contact our sales team.

For more information, contact Galdon Data on (011) 805-4420 or e-mail sales@galdon.co.za.

Galdon Data

Galdon Data is an information technology (IT) services company that specialises in providing solutions for business process automation and unified communications. This encompasses information capture, business information delivery, convergence and document solutions using the Microsoft, Captaris and Autonomy (Cardiff) range of products.

Galdon Data is accredited as a Certified Microsoft Gold Partner and has been a Microsoft partner since 1998. The company holds competencies for Information Worker, Data Management and Unified Communication & Collaboration, specialising in Voice. It was also selected by Microsoft to be one of very limited number of members of the Unified Communications (UC) Voice Partner Program (VPP) worldwide and the first in southern Africa to achieve this status. This distinction solidifies Galdon Data's expertise in Microsoft's UC solutions, including Exchange Server 2007 and Office Communicator 2007.

As an AmVia Platinum Partner, Galdon in the enviable position of being the largest CallXpress (unified messaging) and RightFax (business information delivery like fax, e-mail and Web) service company, with the largest service market share, in southern Africa. Many of those clients are serviced through our business partners. Galdon Data's experience extends beyond the implementation and/or support of 400 unified messaging (voice and/or fax) sites. Our experience with unified messaging and auto-attendants implementation extends since 2000.

Galdon Data prides itself by the highly skilled team of Microsoft Solution specialists that focus in assisting customers understand various Microsoft technologies and advises them as to which technologies best suit their business requirements. These services range from business productivity infrastructure optimisation workshops, consulting around business requirements and business analysis. These areas of customer engagement are key in helping Galdon understand its customers better. Its expertise in Microsoft Solution Design, Development and Implementation allows it to tailor solutions around individual customer environments.

Galdon Data is a company boasting 40 highly skilled and certified staff members, with national representation in Johannesburg, Durban, Cape Town and Port Elizabeth. Galdon Data is also a black empowered company with shareholding from Abnoba. For more information, visit http://www.galdon.co.za.

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