Open Text receives highest available rating in Gartner's Records Management report

Issued by Global Research Partners for Open Text

Johannesburg, 05 Oct 2009

Open Text Corporation, a global leader in enterprise content management (ECM), today announced it has received the highest rating possible, a "Strong Positive", in leading analyst firm Gartner's 2009 "MarketScope for Records Management", published on 10 September 2009 and authored by Kenneth Chin.

According to Gartner's report: "Demand for records management solutions continues to grow, as the technology is imperative if an organisation is to effectively implement an enterprise-wide records management program." According to Gartner, by 2013, 50% of all Global 2000 companies will implement enterprise-wide records management solutions.

The report also noted: "As emerging consumer and social software tools like wikis, blogs and Twitter are adopted at an enterprise level, this additional content may also need to be managed as records."

"We could not address the risks and regulatory challenges of information without a comprehensive records management solution," commented Chuck Piotrowski, Corporate Records Manager, Central Vermont Public Service. "Open Text provides trusted technology leadership and expertise that has been essential to our success. With Open Text's fully integrated solution, records management becomes a core piece of ECM strategy, and we can use the solution to support enterprise applications such as SAP and Microsoft SharePoint."

"Records management remains a critical priority for our customers because the demands of regulatory and legal compliance are continuing to grow in most markets around the world," added Lubor Ptacek, Vice-President of Product Marketing at Open Text. "Our focus has been to give customers the power to define consistent records management rules for content across a range of enterprise systems. That's ultimately what they need to implement a consistent records and compliance strategy for the entire organisation."

Open Text's records management solution provides full life cycle management of information, helping customers to automatically or manually file records according to key policy, regulatory and legal requirements. Open Text offers records management integrated with archiving, metadata management, search and storage management capabilities in its Enterprise Library, a foundation of the Open Text ECM Suite and its services-oriented architecture. Open Text's solutions provide records and content life cycle management across multiple systems and applications, including SAP, Oracle, Microsoft SharePoint, e-mail, file systems, digital assets, and more.

Open Text's records management solutions are compliant with key global standards for records management software, including the US Department of Defence 5015.2-STD, the United Kingdom's TNA regulations and Australia's Victorian Electronic Records Strategy or VERS standard.

For further information, please contact Rob Shaw: tel +27 83 626-3811, fax +27 86 646-4178, e-mail rshaw@opentext.com.

Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading content experts to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, Lava Systems, IA Systems and SAP Africa; and its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

Safe harbour statement under the Private Securities Litigation Reform Act of 1995

This news release may contain forward-looking statements relating to the success of any of the company's strategic initiatives, the company's growth and profitability prospects, the benefits of the company's products to be realised by customers, the company's position in the market and future opportunities therein, the deployment of Open Text ECM Suite and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the company's customers, demand for the company's products and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2009. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Copyright (c) 2009 by Open Text Corporation. OPEN TEXT is a trademark or registered trademark of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

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