Open Text Web Solutions 10 debuts, making delivering content-rich, personalised Web sites easier than ever

Issued by Global Research Partners for Open Text

Johannesburg, 13 Jul 2009

Open Text Corporation, a global leader in enterprise content management (ECM), today announced the immediate availability of Open Text Web Solutions 10, the latest release of Open Text's industry-leading Web Content Management (WCM) software.

The new release allows organisations to intelligently manage and deliver a broad set of corporate information to users over the Web, and features extensive usability upgrades, a new technology foundation, and deeper and more comprehensive integration with the Open Text ECM Suite and the SAP NetWeaver Portal component.

The role of WCM has significantly expanded from a place to store and publish external-facing content to a vital tool in helping to support organisational business goals in such areas as sales and customer support. This means that WCM must deliver a highly personal customer experience and be able to tap into content housed in many different enterprise systems. And as digital assets have become less expensive to create, companies need better ways to manage rich media such as audio and video.

"Sites like iGoogle, Twitter and the many social Web offerings have raised the bar on the type of intuitive, flexible and personal experience users expect when visiting Web sites," commented Jens Rabe, Vice-President of Web Solutions at Open Text. "With Web Solutions 10, we are bringing the full Web 2.0 user interface to both the people editing content within the company and to the consumers of this content. The many enhancements and deep ECM and digital asset management integrations in this release will help customers save costs and produce more compelling and effective Web sites."

Enterprise integration a unique strength

The integration of Open Text Web Solutions 10 with enterprise systems was cited as a particular strength by Forrester analysts Stephen Powers and Tim Walters, PhD, in the 1 June report: "Forrester Wave: Web Content Management For External Sites". The authors write: "... Open Text has a strong WCM offering and has made an increasing effort to integrate with its other ECM products, such as document output for customer communications management and digital asset management... Open Text's strength lies in its ability to leverage integrations with other ECM offerings (records management, document output for customer communications management, and digital asset management) ...Open Text's partnership with SAP has also proven strong, with customers using SAP's portal and Open Text's WCM in tandem."

The integration is critical to many organisations because users visiting a Web site don't care about applications or where content comes from. Users expect seamless, cross-system access to all relevant information. Optimised integrations in the latest release let content editors seamlessly combine dynamic content from social media, the Open Text ECM Suite and rich media applications and re-use it across many target systems, including the SAP NetWeaver Portal. Within the SAP NetWeaver Portal the new Open Text Portal Manager strengthens the integration and enables business and casual users to better edit content and navigation in an intuitive workspace.

Next-generation Web editing

Managing content has never been easier and faster. With the new Web Solutions 10, user productivity is boosted by the new generation of Open Text SmartEdit now powered by rich Internet application (RIA) technology. This means minimal pop-up windows or browser refreshes along with helpful context menus throughout, zero click content and task editing, individual saved searches for a personal dashboard, plus drag-and-drop page creation and editing.

Based on an improved technological foundation, Web Solutions 10 offers a high-performance editing environment that fully leverages enterprise IT investments. This new technological foundation provides significant performance improvements when working with large projects. Based on the latest Microsoft .Net technology, Web Solutions 10 delivers performance gains in part through optimised memory management, upgraded multi-processor and multi-threading, and support for Microsoft SQL 2008 and Microsoft Windows Server 2008.

Videos, music and other rich media greatly enhance the Web experience for Web visitors. Organisations can now benefit from tighter integration between Web Solutions 10 and Open Text Digital Asset Management, an enterprise-class offering for managing rich media files. Using a new repository connector, organisations can display and deliver content from Open Text's digital media management solution dynamically. Other enhancements in Open Text Web Solutions 10 include a new search integration API, extended tagging support, full control over creation of memorable URLs, extended password validation, and dynamic aggregation of personal content in news feeds.

For further information, please contact Rob Shaw: tel 083 626-3811, fax 086 646-4178, e-mail rshaw@opentext.com.

Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading content experts and trade to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, Lava Systems, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

Safe harbour statement under the Private Securities Litigation Reform Act of 1995

This news release may contain forward-looking statements relating to the success of any of the company's strategic initiatives, the company's growth and profitability prospects, the benefits of the company's products to be realised by customers, the company's position in the market and future opportunities therein, the deployment of Open Text ECM Suite and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the company's customers, demand for the company's products and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2008. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Copyright (c) 2009 by Open Text Corporation. OPEN TEXT and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

For more information on Open Text, go to: http://www.opentext.com.

Editorial contacts