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  • Open Text`s records management solutions earn highest possible rating in Gartner study

Open Text`s records management solutions earn highest possible rating in Gartner study

Johannesburg, 06 Mar 2006

Lava Systems Africa, an affinity partner of Canadian-based Open Text, and one of the companies within the Enterprise Content & Wireless (ECW) Group, today announced that Open Text`s records management solutions earned the highest possible rating - a `Strong Positive` -- in Gartner`s MarketScope for Records Management 2005, that was released in December 2005 and covered solutions from 14 companies. Open Text was one of four to receive the highest possible rating.

The study provided a comprehensive look at the state of the market for records management solutions today. By 2008, the study says 60% of all Global 2000 companies will implement enterprise-wide records management solutions, up from 20% in 2004, and that legal discovery needs will become the primary driver for records management.

Gartner estimates that the worldwide records management market was $190 million in software licence and maintenance revenue in 2004, and expects to see a five-year compound annual growth rate (CAGR) of 25%.

According to the report: "The future for records management is increased integration with e-mail active archiving, compliance and e-discovery applications. As records management requirements and the diversity of applications and content repositories expand, policy-driven records management will become the norm. Vendors that have a portfolio of ECM, e-mail archiving and compliance/discovery products will have a significant advantage over those that only have a standalone records management solution."

"We consider Gartner`s analysis of the records management market to be dead-on -- regulatory and legal requirements are continuing to drive records management among our customers," commented Mark Portu, Vice-President of Compliance Solutions at Open Text. "We are proud of the high rating we received in the report. We have continued to build our records management offering and integrate it with the systems in place at organisations today. Records management is imperative to the consistent application of rules across e-mails and documents in many different systems, which is critical for compliance and risk management in today`s global organisations."

Open Text`s records management solutions offer fundamental capabilities to manage compliance in global organisations. The solutions can be integrated with Open Text`s content archiving and search capabilities to provide comprehensive, compliance driven retention and disposition rules to content across the enterprise, and to support legal discovery. Open Text`s solutions can extend records management to content in Microsoft SharePoint Portal Server 2003, e-mail systems, such as Microsoft Exchange and Lotus Domino, and more. Customers can use Open Text`s records management solutions with multiple storage platforms from EMC, Hitachi Data Systems, StorageTek, Network Appliance, HP, Sun Microsystems and IBM.

Open Text`s records management solutions are among the industry`s most advanced and widely tested records management offerings. Open Text`s solutions are certified under the US Department of Defence`s 5015.2 certification programme, an important qualification for records management solutions used by US Federal agencies, and also considered important among corporate buyers. The solutions were the first to receive Chapter 4 Classified Records certification from the Department of Defence. The solutions have also been approved by the UK Government`s National Archives electronic records management systems programme.

For further information, please contact Ray Dalgarno, Lava Systems Africa: telephone 011 675-3704, fax 011 675-1021, e-mail rayd@lavasystems.co.za

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Enterprise Content and Wireless (ECW)

ECW is the merged entity of Lava Systems Africa and Real Global Business Solutions (RGBS).

Lava Systems Africa

The Lava Systems Africa (Pty) Ltd (LSA) team originated in the late 1990s with the objective of becoming a premier supplier of enterprise systems based around knowledge management, document management, records management, image management, collaboration and workflow solutions. The emerging demands that were identified included government process re-engineering, supply chain co-ordination, customer relationship management, e-government and B2B processing.

In support of these business aims, the technology platforms chosen had to enjoy a proven global track record and adhere to open Internet architecture standards and developments. Lava Systems Africa is a South African-based BEE company dedicated to the sales, marketing, support and consultancy founded upon the Livelink product suite from Open Text, a product that the staff have been involved with since 1998.

Lava Systems Africa`s user base embraces customers from both the private and public sector and includes organisations such as Bateman Projects Limited, Alexander Forbes, the Gauteng Provincial Government and the National Social Security Fund of Uganda. Additionally, Lava Systems Mobile was created earlier this year and KeyTools, a well established mobile applications software developer with international links, was also acquired by LSA.

Real Global Business Solutions (RGBS)

RGBS is a South African 100% black-owned company specialising in the sales, marketing and implementation of enterprise-wide information delivery solutions including both operational and analytical CRM and e-business solutions. The company`s major market focus is the government and public enterprises, as well as the middle-sized ERP markets. Its organisation markets packaged and customisable business solutions for vertical industry and departmental applications, as well as an integrated suite of software tools and consulting services. To this end, RGBS has entered into strategic partnership agreements with global, leading and reputable software vendors such as Microsoft and SAS.

RGBS customers include Department of Social Development, Eskom Distribution, First National Bank, Royal Swazi Sugar, SA Weather Services and SITA.

Editorial contacts

Paul Booth
Global Research Partners
(082) 568 1179
pabooth@mweb.co.za
Ray Dalgarno
Enterprise Content & Wireless
(011) 675 3704
rayd@lavasystems.co.za