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  • Open Text's records management solutions rated 'Strong Positive' by Gartner

Open Text's records management solutions rated 'Strong Positive' by Gartner

Johannesburg, 23 Jun 2008

Open Text Corporation, a global leader in enterprise content management (ECM), today announced it has received the highest rating possible, a 'Strong Positive', in analyst firm Gartner's 2008 'MarketScope for Records Management', report published on 20 May 2008 and authored by Kenneth Chin. Gartner analysed records management market and software products from 11 major vendors.

In its review of the records management market, Gartner forecasted a strong five-year compound annual growth rate (CAGR) of 25% between 2008 and 2013, pegging the market today at about U$400 million in 2007 revenue, an increase of 30% from 2006. Gartner sees strong demand from large enterprises, but also from government and midsize organisations over the forecast period. Compliance, regulatory and legal/discovery issues continue to be important in organisations' need for records management solutions.

Among trends in the report, Gartner cited continued consolidation of vendors and the bundling of records management products with enterprise content management and archiving systems. In the latter half of 2007, Open Text announced Enterprise Library Services, which integrates its leading records management software with metadata management, archiving and storage management for content across a range of systems including SAP solutions, Microsoft Office SharePoint Server, e-mail, file systems and Open Text ECM solutions.

Strong Positive rating

Gartner considers vendors receiving a 'Strong Positive' rating to be 'a solid provider of strategic products, services and solutions'" and suggests that existing customers 'continue investments', while potential customers 'consider this vendor a strong choice for strategic investments'. Vendors are rated along a five-step scale: Strong Positive, Positive, Promising, Caution and Strong Negative. Gartner evaluates how each vendor measures against criteria for the records management market.

"The culture of compliance that has weighed on the minds of senior management for the last few years continues in this era of electronic discovery and litigation readiness," commented Peter Lipps, Vice President and General Manager, Enterprise Records Management Business at Open Text. "The retention policies, extended metadata management and security of content delivered by records management software play a central role in giving companies the controls they need, as the source and form of corporate content evolves in the increasingly collaborative global enterprise.

"We believe that Gartner's 'Strong Positive' rating confirms our leadership in records management. Open Text is committed to delivering superior records management and compliance offerings, so that customers will have the tools they need to meet not only the challenging legal and regulatory requirements they face, but also to ensure consistency of retention and capture practices even as innovative new content creation tools are adopted by Web 2.0 savvy business users."

Open Text is a worldwide leader in records management, offering the industry's most comprehensive set of solutions to extend records management across the full range of content types stored in multiple systems, including SAP, SharePoint, e-mail, instant messaging, file systems, and Open Text content repositories. Open Text's records management solutions are certified as compliant with the U.S. Department of Defense 5015.2-STD requirements, United Kingdom's TNA regulations and Australia's VERS regulations, all key standard for records management software used in corporations and governments.

For further information, please contact Rob Shaw: tel 083 626-3811, fax 086 646-4178, e-mail rshaw@opentext.co.za

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Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46 000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading content experts and trade to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In Southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, Lava Systems, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

For more information on Open Text, go to www.opentext.com.

Editorial contacts

Paul Booth
Global Research Partners
(082) 568 1179
pabooth@mweb.co.za