Optimal Networks Corporation, represented in South Africa by Network Communications Management (NCM), has introduced Application Vantage, the newest member of Optimal`s Performance Suite for enhancing the effectiveness of e-business environments. Application Vantage is used by IT operations staff to measure response times and troubleshoot costly slowdowns in their e-commerce applications.
Live measurement of web transactions mission-critical e-business applications must scale with predictable performance to satisfy customer expectations and attain business goals. Failure to meet high service levels dramatically impacts consumer loyalty and revenue streams. Because it provides live measurement of web transactions, Application Vantage allows IT managers to proactively identify obstacles and take corrective action before minor issues escalate into catastrophic failures. This is a revolutionary approach to performance management; unlike solutions that produce synthetic or simulated transactions, Vantage measures live web-site activity and views the actual experience of a customer or partner.
"With its existing Application Preview and Application Expert, Optimal has established a reputation for providing the solutions needed to test and optimise applications in a "pre-launch" lab environment. Optimal has won over 500 customers - the list reads like a "Who`s Who" of the financial and investment banking community in the US," said John Metz, vice president, networking, Sterling Research, Inc.
"Application Vantage completes the suite, extending Optimal`s reach into the real world. Multiple real-time views of end-user response time allow the IT department to isolate the source of a problem to the server (application), a client (desktop user), or the network. Sterling Research believes this new Optimal solution will play an important role in e-commerce," he said.
By accessing live web transaction data, Application Vantage provides unprecedented visibility into customer interactions. It measures the performance of critical e-business tasks and determines the impact of network parameters on performance. Application Vantage includes the following significant features and benefits:
* takes the pulse of e-business applications By measuring a web site`s key URLs and logical transactions (page downloads), application Vantage provides real-time information about the user`s experience such as response time and gathers details for further analysis. The product thus helps IT eliminate application brownouts.
* moves from finger pointing to pinpointing A multitude of factors can cause e-business slowdowns, and gaining consensus on how they occur is a challenge. Application Vantage meets this challenge by providing easy-to-use visualisations of the interactions of desktops, servers, the network, and the application, thus enabling cross-functional teams to determine where problems are occurring.
* offers easy-to-understand reports Application Vantage provides several intuitive reports that highlight performance bottlenecks and measure the time spent on the desktop, network and server.
"Optimal has consistently been ahead of the market curve in understanding the impact of application and network interaction on performance. Combining both performance measurement and troubleshooting in its newest product is a smart move in an e-world where today`s application brownout is tomorrow`s red ink," said Grenville Payne, managing director, NCM.
Optimal Networks is the leader in Application Performance Management (APM) solutions. APM solutions ensure that performance is optimised across the enterprise application lifecycle, from development through deployment to production. Driven by the explosion in e-commerce and ERP applications that rely on networks for their success, the management of application performance has emerged as a top business imperative. Used by more than 500 companies worldwide, Optimal solutions enable organisations to successfully develop and deploy the applications that comprise the business.
NCM was established in 1995 and specialises in professional services relating to active and passive application and network performance management solutions. Independent of network infrastructure vendors, NCM uses and distributes application and network performance management products from Network Associates, Optimal Networks, Ganymede Software and INS. All contribute to optimising application and network performance.
NCM assesses its customers` business applications and the networks on which they run and implements the best performance management solution for that customer. Solutions start with the application development phase, through the piloting of the application on the network up to managing and monitoring performance of applications and networks on an ongoing basis.
For more information, visit the Optimal web site at http://www.optimal.com or the NCM web site at http://www.ncmsa.com
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