Oracle Corporation (NASDAQ: ORCL) reported continued customer adoption of its product offerings in the Europe, Middle East and Africa (EMEA) region across a wide range of industry sectors during fiscal year 2009 and the fourth quarter 2009.
The EMEA region reported revenue of $7.9 billion in US GAAP basis for the fiscal year 2009 (ended 31 May 2009). Fourth quarter GAAP revenue for the EMEA region was $2.4 billion.
Within the Europe, Middle East and Africa region, organisations continue to adopt or expand implementations of Oracle Database, Oracle Fusion Middleware, Oracle Enterprise Performance Management and Oracle Business Intelligence, and Oracle Applications for their strategic company-wide business systems.
“Throughout the last quarter and fiscal year 2009 we have expanded our base of world-class customers, while also providing increased value to our existing customers,” said Lo"ic le Guisquet, Executive Vice-President Oracle EMEA.
“Companies large and small, in both commercial and public sectors, and across a wide span of industries depend on Oracle to help support their business over a wide range of strategies: from short-term efficiency improvements, through business flexibility, to long-term market growth. With more customers leveraging Oracle's entire product stack - applications, middleware and database - we are seeing them deliver tighter integration with greater flexibility, and lower ownership costs in their businesses.”
Vodafone UK has selected Oracle as a strategic enterprise software partner. "Vodafone aims to stay one step ahead of the competition through a strategy that is focused on customer value enhancement and pursuing growth opportunities through the provision of market-leading mobile data, fixed broadband and enterprise solutions, as well as through the delivery of greater efficiencies across the business. By choosing Oracle as a strategic enterprise software partner to consolidate and standardise its IT infrastructure, Vodafone will further improve the efficiency of the business and increase its agility to respond to ever-changing market conditions and the needs of its customers."
Grupo Pelayo Spain, a mutual assurer with a portfolio of over one million policyholders, has selected Oracle applications to manage its human resources. It maintains distribution agreements with several shopping centres, with major savings banks and over 2 371 mediators that help to provide coverage through more than 350 offices throughout Spain, with a total of 1 700 employees nationwide. "We aim to increase efficiency in the management or our human resources. It is also essential to achieve a closer relationship to the employee and better information for decision-making. That's why we chose Oracle applications as they meet all the necessary functionalities, adapted to local requirements and regulations, and assures us the strength and support of a company with experience, reputation and strength in the market," said Maria Manuela Rodriguez Gim'enez de Austria y de Aragon, Training and Development Director.
Bord G'ais Energy, Ireland, has implemented Oracle Utilities Customer Care and Billing to optimise customer service and reduce operating costs. “After a comprehensive and thorough supplier evaluation, Oracle Utilities Customer Care and Billing stood out as the only solution capable of meeting our ambitious business needs. Not only did Oracle Utilities present a functionally robust and highly flexible integrated solution, but the team also impressed us with its ability to listen and understanding of our business processes and objectives. Throughout the project, Oracle Utilities worked with us tirelessly to help us achieve our objectives,” said Tony Bridgeman, Business Transformation Manager at Bord Gais Energy. Read the press release.
EuroChem is the largest manufacturer of mineral fertilisers in Russia, with annual revenue of more than US$4.5 billion. EuroChem has implemented Oracle E-Business Suite to automate the systems of seven manufacturing plants and almost all the business processes of the agrochemical holding. This implementation has enabled the management to reduce the time for decision-making and to achieve a more substantiated, accurate and efficient enterprise resource management. The system covers all areas of EuroChem business activities, including finance management, logistics and sales management, supply chains, process manufacturing, project management, HR personnel management and enterprise asset management. “We have achieved a major improvement in the quality of business and the company itself by deploying Oracle E-Business Suite. The Oracle system is critical for the realisation of all our strategic plans,” said Vladimir Chibisov, OJSC EuroChem Director for Business Development.
VB Leasing Polska, part of VB-Leasing International Holding, has successfully gone live with the first phase of Oracle Business Intelligence Enterprise Edition Plus project. The system was implemented by the company's internal IT department. "The Oracle Business Intelligence solution radically changes all our analytics and reporting processes. Its main advantage is instant data access and the speed of reports creation, which in our opinion, is a deciding factor when talking about business efficiency," said Beata Sosnowska, CIO, VB Leasing.
Vodafone Qatar has deployed a range of Oracle Communications technology and applications, including Oracle's Siebel CRM, Oracle Communications Billing and Revenue Management, Oracle Communications Service Activation, Oracle Application Integration Architecture for Communications, Oracle Database, and Oracle Fusion Middleware, for the rapid launch of its quadruple-play strategy. “Our vision is to become the most loved, number one brand in Qatar within three years. To support this vision, we need to remain innovative and competitive, and offer unrivalled customer service. In such a competitive industry, these challenges are made even more difficult, but thanks to Oracle and EDS, we have, within only six months, implemented a flexible, scalable systems infrastructure that lets us rapidly launch innovative mobile services and delight our customers,” said Adrian Dilworth, chief information officer, Vodafone Qatar. Read the press release.
ON Telecoms, Greece, has extended Oracle Communications Billing and Revenue Management to support the expansion of its customer base. “We have great ambitions for expanding our customer base, and from our previous experience with Oracle, when its solutions enabled us to enter the market in a matter of weeks, we knew Oracle thoroughly understood the fluid nature of triple-play business models. We chose Oracle technology because it fulfilled our need for a flexible, scalable solution that would help us deliver quality service to attract even more customers,” said IT Director George Mavridis, ON Telecoms.
PKP Intercity, a major Polish railway company, is implementing Oracle iProcurement and Oracle Warehouse Management. These modules will be integrated with Oracle Financials already working in the company since 2008. "The biggest disadvantage of our previous warehouse managing system was its lack of up-to-date information. Because all relevant documents were filed into the system with several days delay, the necessary analytics were performed rather rarely. In the new Oracle solution, all changes in our warehouse are being made online - this will give to our analysts greater business insight every moment it is needed,” said Jaroslaw Kowalski, IT Director, PKP Intercity.
AEK, the largest central hospital in Budapest, Hungary, which also supports the police, government and other public departments, has implemented Oracle Data Guard. "Our institute is a priority hospital with special tasks. Due to this special responsibility, we aim for the highest possible quality in our work, and the continuous availability of the IT system is a critical requirement. In a hospital it is especially important that patients are attended to immediately, rather than having to wait for service due to any technical difficulties. Since the implementation of Oracle Data Guard, this has not happened, and our clients are able to rely on us with trust every day of the week," said Dr Istv'an Szilv'asy, director general of 'Allami Eg'eszs'eg"ugyi K"ozpont (State Health Centre).
Claranet UK has selected the Oracle E-Business Suite to manage business growth. “As a midsize company, we are continually looking to improve service delivery for our customers, while remaining a dynamic and responsive organisation. But unlike many of our competitors, we are in a position to be investing in a reliable, scalable and cost-effective solution to support our growth and help us stay ahead in a highly competitive market. The Oracle E-Business Suite will provide functionality that will improve our effectiveness and efficiency in delivering service to our customers. We believe this is a smart investment that will give us a good return in the short-term and into the future,” said Olivier Beaudet, COO Claranet. Read the press release.
DHL Express Poland has successfully gone live with Oracle Real Applications Clusters (RAC) in a very short timeframe. Oracle RAC was installed in just 24 hours in a project undertaken with extensive help from Oracle Consulting. "After installing Oracle RAC, we noticed a great improvement in our systems performance - especially in the server layer. What has also improved is a level of security, which has increased thanks to Oracle RAC parallel clusters and general environment scalability. Now we can easily adapt the computing power of all systems to our business needs," said Maciej Czarnecki, IT Project Manager, DHL Express (Poland).
Etihad Atheeb Telecom “GO” has implemented Oracle Communications Software to support WiMax broadband services in Saudi Arabia, and was recently honoured with a 2009 Network Infrastructure Innovation Award (Global Telecoms Business magazine) for launching the largest dedicated residential WiMax operation outside US in six months - based on Oracle Communications. “As a new entrant in the Saudi market, GO needed a robust, innovative architecture to help support and meet its ambitious growth and revenue targets. GO is committed to delivering great products and services with innovative spirit, and Oracle is the best vendor to support our success. GO is confident that our infrastructure will provide customers with continued access to innovative services. Considering that IP services are highly complex and expensive to launch, manage and configure, GO implemented Oracle because of its strengths in providing an end-to-end approach that simplifies and enhances our IT environment,” said Craig Humphreys, Vice-President, Information Technology at GO. Read the press release.
Zagiel Financial Services, Poland, has enhanced the scalability and performance of its IT systems thanks to Oracle Partitioning. Oracle is the database of choice for all the company's transactional systems. "After the implementation of Oracle Partitioning we recorded a substantial increase of all our databases performance. The data processing speed has increased from three up to over 10 times. An additional benefit is that less disk capacity is required for the database, which results in huge savings in the area of data storage," said Andrzej Gryciuk, Chief Oracle DB Administrator, Zagiel SA.
Selection of fourth quarter fiscal 2009 customer wins
Public Services: IAEA (Austria); Vlaamse Dienst voor Arbeidsbemiddeling en Beroepsopleiding (Belgium); Flemish Government (Belgium); Ministry of Defence (Czech Republic); Ministry of Justice (Czech Republic); Centre for Regional Development (Czech Republic); Pole Emploi (France); I.K.A. Social Security Agency (Greece); Institute of Geodesy, Cartography and Remote Sensing (Hungary); Italian Ministry of Defence (Italy); Ministry of Education (Macedonia); Ministry of Finance (Morocco); National Tax Administration Agency (Romania); National Guard Health Affairs (Saudi); Ministry of Social Affairs (Saudi); Diputacion Foral de Alava - Tax Department (Spain); Department of Finance and Personnel (UK); Child Maintenance and Enforcement Commission (UK)
Financial Services: JCC Payment Systems (Cyprus); S2P (France); EFG Eurobank (Greece); OTP Bank (Hungary); Consorzio Operativo Montepaschi (Italy); FIMBank plc (Malta); Banco Espirito Santo (Portugal); Vneshtorgbank (Russia); Al Rajhi Banking & Investment Corp (Saudi); Caser Caja de Seguros Reunidos (Spain); Cetelem Servicios Informaticos (Spain); Credit Suisse (Switzerland); Schweizerische Mobiliar Versicherungsgesellschaft AG (Switzerland); Şekerbank TAŞ (Turkey); ING Bank (Turkey); Porterbrook Leasing Company Limited (UK)
Communications: Telenet (Belgium); Telef'onica O2 (Czech Republic); Hellas On Line SA (Greece); Wana (Morocco); Koninklijke KPN NV (The Netherlands); Portugal Telecom (Portugal); Orange Romania; Romtelecom (Romania); Megafon (Russia); Saudi Telecom Company (Saudi Arabia); Bravo! (Saudi Arabia); Centre de Telecomunicacions i Tecnologies de la Informaci'o - Generalitat de Catalunya (Spain); Tellcom (Turkey)
Manufacturing, Retail & Distribution: Rewe Austria Dienstleistungen (Austria); SCA (Denmark); BUT SA (France); Alcan Packaging (France); Sequana (France); Group Auchan (France); X5 Retail Group (Russia); Migros Turk TAŞ (Turkey)
Utilities: Infrabel (Belgium); Carma (France); Energias De Portugal (Portugal); SC Enel (Romania); Endesa Servicios SL (Spain); EDF Energy (UK)
Other industries:
Professional Services: Transguard Group (Dubai); Euromaster (France); Loyalty Partner Solutions (Germany); Mytilineos Holdings SA (Greece); Hays (UK)
Life sciences and healthcare: Uni-Achat (France); Generale De Sante (France)
Media and entertainment: bwin Interactive Entertainment AG (Austria); De Persgroep (Belgium); Paru Mutuel Urbain (France); Virgin Media Ltd (UK); Sporting Index (UK)
Travel and transportation: Fraikin (France); Budapest Airport (Hungary); Virgin Atlantic (UK)
Hi-tech: Sony DADC (Austria); Dassault Systemes (France)
Engineering & Construction: Technip (France)
Oil & Gas: Transnefteproduct (Russia)
Natural Resources:
Severstal JSC (Russia) Agriculture:
Vilmorin & Cie (France)
Awards, recognition during Q3, Q4 fiscal 2009
* Vendor of the Year (Microscope Magazine, UK) for Oracle Alliances & Channels
* Database Product of The Year 2008 (DBWorld Dbsvet.cz, Czech Republic) for Oracle Database 11g Enterprise Edition
* Product of the Year (Byte Magazine, Spain) for Oracle CRM OnDemand
* 2009 Network Infrastructure Innovation Award (Global Telecoms Business magazine) awarded to Etihad Atheeb Telecom “GO” for launching the largest dedicated residential WiMax operation outside US in six months - based on Oracle Communications
* Strategy of the Year (ISV Magazine, Spain) for the Oracle ISV Team Spain
* 2009 Big Tick Award (Business in The Community Scotland) for Oracle Academy
Management Award (Computing Spain) to Miguel Milano, Oracle Senior Vice-President Middleware Sales, Western Continental Europe.
* Best Young Manager in Information Technology and Communications (Business Magazine Romania) for Oracle Romania country leader Sorin Mindrutescu
* Best Working Environment (The Eleqtisadiah publication) to Oracle Saudi Arabia for providing optimum human resource practices in the kingdom to create an ideal workplace, healthy work-life balance, and career satisfaction, and presented by Prince Faisal Bin Salman.
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