PM Tech Holdings has appointed Oragon Ltd as a UK partner for the PM Ora Software range of South African developed products. Oragon will primarily focus on the help-desk segment of the UK marketplace, deploying PM Ora Software`s Enterprise Advantage virtual help-desk tracking solution, among others.
Oragon is a young and dynamic company that offers a wide range of IT services from basic PC upgrades to complex system management.
Oragon has already developed a pilot site at one of the largest governmental tertiary institutions in London. The pilot site is utilising Enterprise Advantage`s virtual help-desk offering. The solution allows companies to centrally manage incoming service requests in real-time plus an integrated knowledge-base engine proactively resolves repeat-occurrences.
Adds Michael Leeuwen, director at PM Tech: "We`re happy to have Oragon onboard and believe that together we`ll be able to make some major inroads in the UK IT marketplace. Also, it is always encouraging to see that our locally developed products are enjoying global recognition and adoption."
Oragon will also offer other PM Ora Software products to prospective and current clients that include the company`s well-known enterprise-wide Business Monitoring System Monitoring solution, Enterprise Gauge.
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