In a deal worth over R1 million, First Technology subsidiary, CHM-Vuwani and leading hotel management software developer, Micros Fidelio, have implemented two new IT systems at the Orion group.
Pretoria-based CHM Vuwani is strategically aligned with leading national value-added IT reseller, First Technology.
The new systems are fully operational in the popular Orion Mont-Aux-Sources hotel in the Drakensberg, and the Orion Safari Lodge in Rustenberg, creating a streamlined and integrated hotel management system.
"We installed two high-speed LANs connecting 23 Mecer workstations and two state-of-the-art servers with fibre optic cabling. These provide a high-tech solution to support the management software," says Byron Brooker, account manager CHM-Vuwani.
Susan Gilliatt, director of Micros Fidelio explains: "The applications are configured to Orion`s specifications making it easy to use and obtain fast, accurate up-to-date information which is now standardised throughout the group.
"The seamless integration of Front Office, Food & Beverage, and Sales and Catering allows critical information to flow efficiently between these departments."
Stephan Kwint, operations manager at Orion says the decision to implement a new system stemmed from the cost savings and improved service to guests.
"With a new hardware backbone in place, we`re now working on a reservation system on the Internet which will integrate with the current systems.
"The entire roll-out, including the training of staff in both hotels, was completed in two months. We plan to implement similar systems in a further 20 to 25 hotels over the next five years," Kwint concludes.
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