CCH has announced the local availability of BMC Software`s Patrol for Lotus Domino. Patrol for Lotus Domino improves the end-user`s quality of experience by ensuring maximum availability and performance of the mail application.
"The world of e-business is becoming increasingly competitive, and the success of a company rests on reliable communication among employees, partners, customers and suppliers," says Reg Swart, product and operations manager at CCH Enterprise Solutions, local BMC Master Distributor. "24x7 access to critical messaging applications such as e-mail, databases and collaboration documents is crucial to the success of a business. Many thousands of companies depend on Lotus Domino for their communication requirements. Patrol for Lotus Domino keeps it performing optimally, while reducing administrative time and costs."
Patrol for Lotus Domino monitors end-to-end connectivity and server responsiveness, giving administrators the ability to determine the actual time it takes users to access a server and perform tasks such as opening a database or composing a document. This allows administrators to determine where system upgrades are needed, and to view server, database, network, e-mail and Web traffic performance and database responsiveness. IT professionals can then anticipate problems and proactively enhance performance or correct problems before they affect the system.
Patrol for Lotus Domino provides multi-platform support including monitoring AIX, HP-UX, OS/2, Solaris, Microsoft Windows NT, AS/400 and S/390, either natively or remotely. Its remote monitoring allows IT administrators to set it up on a supported platform and remotely monitor Lotus Domino servers on a wide variety of platforms.
Key features
- End-to-end response time tracking: administrators can quickly find trouble spots or communication bottlenecks before they shut down the system or delay a critical message that may affect a business`s bottomline.
- Message tracking: administrators can identify users consuming excessive resources with a granular ability to track messages by size and count for top senders and receivers. By identifying excessive users, administrators can tailor Lotus Notes to these users so they do not inhibit other employees from scheduling critical meetings, sending important e-mails or working on key company documents.
- Replication monitoring: administrators can verify replication accuracy of database documents and detect database errors before serious downtime occurs.
- Monitoring mail traffic between Domino servers to ensure efficient communications; and monitoring Domino event logs for error conditions to catch potential problems early and monitoring server add-in tasks for availability and performance and taking corrective action.
"The ultimate goal is a seamless Lotus Domino experience," concludes Swart, "where employees and customers don`t have to ask why or how it works, but they know it works on time for their business needs."
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