Numara Software, a leader in service management and asset management solutions for IT professionals, today introduced robust capabilities to address PC Lifecycle Management (PCLM), as part of the Numara Asset Management Platform (NAMP).
The integrated solution dramatically reduces the cost and complexity of managing desktops and servers throughout their life cycle by enabling desktop administrators to install operating systems, inventory assets (across disparate platforms), deploy software and patches, manage power usage and remotely support end-user desktop issues from a single, centralised console.
The comprehensive solution also addresses many of the key challenges desktop managers face, and gives administrators the tools they need to reduce the total cost of desktop/server ownership and increase the productivity of both users and IT.
Handling PC Lifecycle Management with NAMP delivers greater control of the IT environment, while empowering IT to do more with limited financial resources and reduced manpower. The solution automates many desktop management tasks, such as:
* Software deployment
* Asset management
* Spyware detection
* Power management
The solution also improves security by quickly and accurately assessing the impact of vulnerabilities across the organisation. Its advanced remote control functionality also allows organisations to better allocate resources by eliminating trips to the desktop and improved first-call resolution rates.
According to Gartner: "Among IT operations management tools, PCCLM tools have one of the most obvious returns on investment, which is to manage the client environment in an automated, one-to-many fashion, rather than on a manual, one-to-one basis." (Magic Quadrant for PC Configuration Lifecycle Management by Terrence Cosgrove, Senior Research Analyst, November 2009)
PC Lifecycle Management with NAMP delivers a quick ROI by automating time-consuming tasks, and reducing a number of business costs. First, it lowers power bills associated with PC energy consumption, using granular power management settings to reduce wasted energy spend. Second, it allows organisations to use one solution to manage assets across disparate platforms, eliminating the costs associated with supporting numerous inventory management tools for Microsoft Windows, MacOS, VMware and Linux. Finally, the solution enables IT to stay in compliance with software licence agreements and avoid costly audits and significant fines from software vendors.
“Historically, desktop management has been considered an organisation's 'reactive approach' to managing the day-to-day desktop issues; such as patching machines, deploying applications and configuring desktops for a new user,” said David Weiss, president and CEO of Numara Software. “Now, with the increased focus on cost reduction and 'doing more with less', organisations need a comprehensive approach that centralises desktop administration and gives IT the control they need to proactively administer, support and secure desktops with a single management system.”
Download the white paper: “Top 10 Best Practices for PC Lifecycle Management”.
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