Pegasystems opens India support centre

Pegasystems, a BPM software solutions provider, has opened a customer support centre in Hyderabad. The centre will provide around the clock support to its worldwide customers, reports CXO Today.

So far, Pegasystems' support centres in the US and UK have been servicing the global support requirements, including the 10% of requirements originated from customer and partner staff located within India.

Now, the India centre will complement these existing support centres to provide service coverage throughout all business hours across the world.

HandySoft Global, US based vendor of BPM software, is “bullish” towards the market place as it prepares to establish a partner presence in Canada by next year, states IT Business.

The Falls Church, Vancouver-based company was established in 1991 and its solutions are designed to enable businesses to achieve better visibility, control and more productivity across all areas of work in the workplace.

Although the company has about 10 Canadian customers now and more than 600 000 users worldwide, HandySoft does not yet have a Canadian channel presence said its VP of business development, Mike Carucci.

Globalstor Data's ExtremeStor-4K video storage and playback workstation was responsible for driving a series of 4K demonstrations at HD Expo earlier this month in Burbank, California, writes Broadcast Engineering.

The demonstrations, conducted simultaneously by Globalstor and Assimilate, featured the ExtremeStor-4K running the Scratch Digital Process Solution Version 5.0, Assimilate's data workflow and post-production software, outputting to IGI's PowerWindow | 4K display solution.

The system delivered a full 4K DI workflow in real-time, from conform to colour-grading, playback, finishing, client reviews and output. This level of performance is made possible in part due to Globalstor's use of new SSD drive technology, which can process extremely large, uncompressed files in real time and requires fewer individual drives.