Peregrine Systems, the US-based manufacturer of consolidated service desks, has rated South Africa as a Tier 1 territory in terms of its global rankings. This is in acknowledgement of South Africa`s importance as a market for Peregrine`s software, the market`s receptiveness and the ability of local representative Software Futures to maximise the opportunities that exist in the market.
"We normally expect breakthrough success a year after entering a territory. Software Futures` first six months with the Peregrine product set has persuaded us that there is enormous potential in this market," says Richard Day, Peregrine business development manager for Europe Middle East and Africa. "Software Futures is set to exceed the most ambitious targets we had set. This reflects the group`s ability to identify and win the attention and trust of high-calibre customers."
In being given a Tier 1 rating, South Africa is placed alongside Central Europe and is acknowledged as being ahead of Eastern Europe and the Middle East.
The market`s receptiveness to Peregrine`s solutions is an indication that large organisations are aware of the need for infrastructure management, says Day. "Organisations have moved beyond the simple helpdesk to needing depth of solution at specific points. Without question one of the most important of these is infrastructure management, which allows organisations to gain control of their enterprise-wide infrastructure - what it is, where it is, how much it costs to acquire, and how much it costs to own." In the last year Peregrine has become the world`s leading supplier of service desk software, growing from 450 to 1 100 people worldwide in the last two years, and its share price has climbed from $20 to $37 in the last six months.
"We are now truly a global organisation, through both acquisitions and organic growth," notes Day, "and are now represented in all major world markets."
Software Futures has secured and will soon announce its first sales, says Sue Sealtiel, product manager for Peregrine at Software Futures. She adds that for the 2000 fiscal year Peregrine represents the largest growth area in Software Futures from a product revenue perspective.
* Software Futures is a subsidiary of Computer Configurations Holdings.
Share
