Phoenix Software, publisher and distributor of consumer and business software, has announced the opening of an Integron Direct subsidiary in SA, in conjunction with Integron The Netherlands.
Integron Direct (www.integrondirect.co.nl) is a subsidiary of the survey solutions company, Integron. The acquisition for Phoenix Software is part of a strategic move to offer online software solutions and services rather than focusing solely on traditional retail software.
Established in 1993, Integron has developed into a highly experienced survey solution provider specialising in customer, employee and internal customer satisfaction. “Integron provides a unique and reciprocal solution for companies that wish to conduct conclusive satisfaction surveys based on an extensive collection of anonymous benchmark data from previously conducted questionnaires,” explained Simon Campbell-Young, CEO of Phoenix Software, SA.
Existing market data is segregated into 10 industry sectors for customer and employee satisfaction comparison, and internal satisfaction benchmarks are divided into ICT, HR, facilities, purchasing and suppliers categories. Ready-to-go, best-practice questionnaires are also provided for customisation, which expedites the process and ensures highly effective results. The entire survey solution is managed online; however Integron offers expert guidance at any stage of set-up, execution and analysis.
Results analysis is where Integron Direct truly stands out from all competition. Live online reports provide clear and comprehensive graphs, explanations, comparisons and prioritised advice. “There is no other solution as affordable, advanced and easy to use in the market, it's a must for all companies,” concluded Young.
Pricing begins at just R2 000, enabling businesses of any size to adopt Integron Direct's services. More information is available at http://www.integrondirect.co.uk. Besides locations in Johannesburg and Cape Town, Integron offers direct support located in the Netherlands, USA/Canada, Germany, France and Australia. Integron Direct is available in English, German, French and Dutch.
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Integron Direct
Integron Direct is an Integron company, which specialises in satisfaction surveys. Integron Direct combines the best of two worlds: the expertise, know-how, experience and benchmark data of Integron with the convenience and competitive pricing of Integron Direct.
Integron
Integron Research was established in 1993 and is a leader in measuring customer, employee and internal department satisfaction. Integron is an agency that focuses on performance - but it has an informal organisation, special team spirit, and an advocate of close collaboration. Its mentality is honest, personal, customer-focused, and direct. Integron makes vital organisation performance measurable and controllable with the aid of research. It focuses on internal and external perceptions, expectations and experiences. As such, the research is not limited to customers and suppliers. It emphatically involves employees, departments and branches in its surveys. And it links the internal and external valuation of existing performance directly to the organisation.
Integron has its HQ in Rotterdam, the Netherlands, one of the main harbours in the world. Furthermore, Integron has subsidiaries in USA, UK, France, Germany and Australia. For medium and smaller sized companies, it works with its subsidiary Integron Direct. This is a joint venture with one of the leading companies in Internet research: Netquestionnaires.
Phoenix Software
Phoenix Software is a software republishing business. Founded in September 1999, PS supplies a wide range of software products to distribution and retail partners. The company focuses on niche software that is aimed at vertical markets and has an ongoing mission to bring leading-edge products to the marketplace in a timely and professional manner, while offering excellent price/performance ratios. The company's product range includes titles from leading vendors such asAbility Office, Adobe, Aspyr Media, BluBox, BulkSMS, Corel, Cosmi Corporation, Cyber Acoustics, Encyclopaedia Britannica, Exspect, Feral Interactive, Idigicon,Individual Software, InterVideo, Iolo, ISL Light, Kaspersky, Lavasoft Ad-Aware, Macware, Nero, Nova, O & O Software, Onspeed, Paragon Software, Parallels, PC Tools, Pinnacle Systems, Prosoft, Punch Software, Reallusion , Roxio, S-A-D GmbH, Smith Micro, Sony Creative Software, SummitSoft, Transparent Language, Ulead, Webroot, WinZip, X-oom.
For additional information, please visit http://www.phoenixsoftware.co.za.
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