PIC Solutions delivers collections training to Consumer Credit

Consumer Credit, a Division of Nedbank Limited, has selected PIC Solutions to deliver comprehensive collections training to its collections personnel.

Consumer Credit is focused on improving collections techniques throughout the collections department and has contracted PIC Solutions to present the Early Stage Collections Management Best Practices seminar to its personnel.

The collections seminar will provide delegates with a comprehensive understanding of the concepts and practical uses of early stage collections in the highly competitive consumer credit industry. As well as the seminar presentations, the delegates will be exposed to a series of case studies and exercises, based on international best practices.

Kim Royds, General Manager: Risk & Collections at Consumer Credit, states: "As a leading consumer credit provider, we are committed to training our personnel and improving their collections skills and expertise. The Credit Academy seminars are based on industry best practices which can be used to benchmark the effectiveness of our collections department. Collections is an integral part of our organisation and through effective training we can increase the efficiency of the department and maximise our profitability."

Stephen Leonard, Managing Director of PIC Solutions, adds: "Collections is an important function for most credit organisations and this Credit Academy seminar has been designed to provide delegates with a comprehensive knowledge of collections best practices. Our knowledgeable presenters have successfully trained delegates from a variety of credit organisations and we look forward to presenting this collections training to Consumer Credit`s personnel. The collections seminar offers delegates the opportunity to develop their skills and techniques and directly improve the profitability of the company."